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SERVICES

The team that delivers your solution + stays.

From scoping to go-live and beyond - an Australia-based team that designs, builds + supports solutions that fit the way you work.

Fixed price + scopeDeploy in weeksAustralia-based teamSupport + dev after go-live
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70%

Pre-built before we
write a line of custom logic

2-12wk

To production-grade
operational software

600+

Pre-built integrations
across IT, OT + IoT

5/5

Customer rating
across 140+ reviews

WHY RAYVEN

Most technology partners build it then leave.
We stay + support you forever.

Most technology projects fail for one of two reasons: the technology does not fit the problem, or the team that built it disappears after go-live. Rayven is both the platform + the people - and we stay with you for as long as you need us.

Our Australia-based team handles the full journey - discovery, design, build, testing, deployment + ongoing support - and we are still there when your business evolves. No handoff and disappear. No consultants. No technology bloat.

Because the Rayven Platform is 70% pre-built before we write a single line of custom logic, we deliver production-grade, AI-capable operational software in weeks - not months - at a cost that makes sense for all businesses.

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MEET THE TEAM

Six teams of experts all working for you.

 
Project Management
01 · DELIVERY

Project Management

Your dedicated project manager owns the timeline, coordinates every specialist + keeps you informed at every stage - from kickoff to go-live.

What project management brings to your project: A single point of accountability, clear milestones + no dropped handovers.

 
Frontend Development
02 · BUILD

Frontend Development

Our frontend team builds dashboards, portals + mobile apps to your brand - deployed on Rayven and styled to match your product.

What frontend development brings to your project: Interfaces built around your users and your workflows, not a generic template.

 
Backend Development
03 · BUILD

Backend Development

Backend engineers handle integrations, data pipelines, automation logic + AI model deployment - connecting your existing systems.

What backend development brings to your project: Production-grade architecture from day one, built on top of your existing stack.

 
Helpdesk + Technical Support
04 · SUPPORT

Helpdesk + Technical Support

Our support team monitors your live deployment, resolves issues fast + ensures uptime SLAs are met - so you never need to field technical calls.

What helpdesk + technical support brings to your project: Support delivered under your brand - your clients get confidence without adding headcount on your side.

 
Commercial Team
05 · COMMERCIAL

Commercial Team

For partners taking Rayven to market, our commercial team assists with pricing, packaging + go-to-market positioning - so you land deals.

What the commercial team brings to your project: Revenue support from people who know how to position a platform sale, not just a point solution.

 
Account Management
06 · GROWTH

Account Management

Your account manager reviews platform performance, proposes new features + ensures your deployment evolves as with your needs.

What account management brings to your project: A partner who spots expansion opportunities and keeps your product ahead as the market moves.

THREE PATHWAYS

Three ways to build.
All on one platform.

However your team is set up - whether you have internal developers, want a turnkey solution, or want a partner to start you off and pass the keys - Rayven works the way you do.

PATHWAY 01  ·  DIY

Build it yourself.

On Rayven  ·  no/low-code  ·  self-serve

Your team designs, builds + ships custom solutions on Rayven's no / low-code platform. Get the platform, training + support.

  • Full access to all 5 platform layers
  • Drag-and-drop visual builders
  • AI agents, dashboards + workflows
  • Onboarding, training + ongoing support
  • Self-paced or guided
BEST FORTeams with internal IT or digital capability who want to own the build, iterate quickly + control the roadmap.
Book a Demo
PATHWAY 02  ·  DONE-FOR-YOU

We build it for you.

Our team  ·  turnkey delivery  ·  fixed scope

Fixed price. Fixed scope. Fixed timeline. Australia-based. No surprises.

  • Discovery + scoping workshop
  • Design, build + testing by Rayven experts
  • Fixed scope, fixed price, fixed timeline
  • Live deployment + handover
  • Ongoing support + iteration optional
BEST FOROrganisations without internal dev capacity, or those who want speed + certainty without distracting their team.
Scope a project (20 min)
PATHWAY 03  ·  HYBRID

Build it together.

Co-built  ·  we kickstart  ·  you extend

The best of both. Our team builds the foundation, transfers it to you, then your team can extend + evolve. Speed-up + full control.

  • Discovery + co-design with your team
  • Initial build + production deployment by us
  • Knowledge transfer + training
  • You own + extend going forward
  • Optional ongoing support from Rayven
BEST FORTeams that want momentum now and ownership long-term. Most popular choice for enterprise + government.
Book a discovery call

SIX-STEP DELIVERY

From scoping to go-live in 2-12 weeks.
A process that’s proven + repeatable.

Our delivery team follows a proven 6-step process on every engagement - regardless of complexity.
This is what lets us scope accurately, commit to fixed prices + hit go-live without the surprises that slow most technology projects down.

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01

Discovery

We map your business, your systems + your goals before any build begins. The outcome is a clearly scoped problem and a shared definition of success.

  • Agreed project scope and success criteria.
  • Systems and data source inventory.
  • Technical architecture outline.
  • Fixed-price, fixed-scope proposal.
02

Solution Design

We design the full solution - architecture, data flows, user journeys + interfaces - and validate it with you before development starts.

  • Solution architecture and data flow diagrams.
  • User journey maps and interface wireframes.
  • Integration design and connector list.
  • Confirmed build timeline.
03

Build

Our team configures the Rayven Platform, builds your interfaces + integrates every data source. Frontend, backend and AI models are all handled in-house.

  • Configured platform environment.
  • Integrated data sources and connections live.
  • Working application or automated workflow.
  • Internal test pass complete.
04

Testing + QA

We test every element against the agreed scope, resolve all issues + give you a structured UAT environment to validate before go-live.

  • QA-signed-off build.
  • UAT environment handed to your team.
  • Issue log closed to zero.
  • Go-live sign-off completed.
05

Deployment

We deploy to your environment, run live validation + deliver user training on go-live day. Full documentation is handed over at the same time.

  • Live production environment.
  • User training delivered.
  • Full technical documentation complete.
  • Support team briefed and active.
06

Support + Evolution

We stay on after go-live. Your account manager + support team monitor performance, add features and evolve the solution as your needs grow.

  • 24/7 helpdesk access.
  • Scheduled account and feature reviews.
  • Expansion scoping on request.
  • Platform updates applied continuously.

Why we're faster, better + lower cost.

Don't start from scratch: we balance customisability + capability with speed and long-term support.

70%

Ready-to-go
from the start.

The Fragmented Enterprise Stack.

IntegrationIntegration
StorageStorage
StreamingStreaming
WorkflowWorkflow
App DevApp Dev
Data LakeData Lake
VisualizationVisualization
IoT / MLIoT / ML
SecuritySecurity
Security, Governance + Hosting
Presentation / UI Layer
Execution Layer
Data Layer
Integration Layer
↑  ↑  ↑
Your Systems + Infrastructure
IT Systems · OT Systems · IoT · Data Streams · Files + Data · Third-Party

One platform with the capabilities of multiple technologies - united, ready + managed for you.

30%

Customised for you.

Built for your needs - no bloat, no consultants, no lock-in.

LONG-TERM PARTNERSHIP

Still here after go-live.

Most vendors build, hand over + disappear. Rayven stays. Your account manager coordinates ongoing support, new features + platform evolution as your business grows and your needs change.

What we build becomes your operational foundation. A production platform that expands with your business - not a pilot that gets replaced in 18 months.

Book a discovery call →

New features on request

Add capabilities, expand integrations + evolve your solution as your business requirements change. Scoped and delivered by the same team that built it.

Platform updates + management

Rayven handles all platform version management, security updates + infrastructure. You focus on the business. We handle the technology.

Scale when you’re ready

Deploy to new sites, add users, expand to new use cases + onboard additional customers - all on the same platform, with Rayven’s team supporting every step.

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PARTNER SERVICES

Building a software product?
We deliver it under your brand.

For technology companies, hardware vendors + MSPs, Rayven delivers complete white-label software platforms under your brand. Our team builds + supports the product - you sell and grow it.

Our commercial team works alongside yours to package, price + take your solution to market. Talk to our partner team →

FAQs

Questions about Rayven Services.

The questions CTOs, IT leaders + transformation directors ask most often.

How does the 6-step delivery process work?

Every Rayven engagement follows the same six steps: Discovery (understanding your business, systems + goals), Scoping + Design (defining scope, fixed price + timeline), Build + Integration (development, system connections + custom logic), Testing + QA (validation against agreed scope), Deployment (go-live + handover) and Support + Scale (ongoing assistance, new features + evolution). Each step has clear deliverables - you know where the project stands throughout.

What does the team look like on my project?

You get a dedicated project manager as your central point of contact, plus a development team (frontend + backend) who handle all build work. After go-live, your account manager coordinates ongoing support, new features + scale. For enterprise or partner engagements, a commercial team member may also work alongside you. You deal with named people - not a rotating support queue.

Do you work with our existing tools, or do we need to replace them?

Rayven sits over the top of what you already have. We connect your existing systems - IT, OT, IoT, files, spreadsheets, SaaS apps + anything else - using 600+ pre-built integrations. Your existing technology stays in place. Rayven adds the operational and AI layer your stack is missing. No rip and replace.

What happens after go-live?

Rayven’s Australia-based team stays engaged. You have access to 24/7 technical support via email, chat + phone. Your account manager coordinates new features, scope expansions + platform evolution. Most clients expand their engagement over time - the platform is designed to grow with your business, not to be replaced as it does.

How does pricing work?

All Done-For-You and Hybrid engagements are fixed scope, fixed price + fixed timeline. You know exactly what you are getting and what it costs before we build a line of code. No consultants, no bloated enterprise contracts + no ongoing surprises. Contact us to discuss your use case and get a scoping outline.

Where can you deploy solutions?

Rayven solutions can be deployed as SaaS, private cloud, on-premise or at the Edge - with identical functionality across all deployment models. Enterprise-grade security, encryption + data sovereignty controls are built in from day one, regardless of how or where you deploy.

Do you offer a free assessment?

Yes. We start with a free discovery session to understand your goals, your systems + the quickest wins available. This conversation is always complimentary and gives you a clear view of what’s possible, how long it will take + what it will cost - before you commit to anything. Book a discovery call.

Rayven is loved by IT, Digital, Ops... everyone.

Rated 5/5 based on over 140 reviews across SourceForge, Capterra, GetAppSoftware World, DEVPOST + G2.

  • 'Easy IoT solutions.'


    Capterra

  • Capterra-100H

  • "A practical solution
    for connecting our
    machinery and data."


    EtikaEtiko
    , CEO, Machinery

  • 'Fast, reliable, and
    developer-friendly.'

    Chloe, IT
    SourceForge

  • 'Allows us to deliver
    a remarkable number
    of different energy
    and IoT solutions.'

    GavinGavin, CEO
    Wattwatchers-logo-landscape

  • sourceforge-100H

  • "A more user-friendly
    alternative, eliminating
    the heavy setups."


    alternativeto

  • "A versatile low-code
    platform that
    really delivers."


    Marof, Outsourcing
    SourceForge

  • 'The best balance
    of no-code simplicity
    and dev flexibility.'


    Alexander, Developer

    Capterra

  • 'Switch to code when
    needed is incredibly
    useful.'


    SourceForge

  • GetApp-100H

  • "A true all-in-one
    platform for
    IT Teams."


    MargaritaMargarita
    ,
    IT Consultant

  • 'Rayven helps us
    move from idea
    to execution fast.'

    James, Mechanist
    SourceForge

  • 'We see Rayven as
    a key part of our
    digital transformation.'

    RobRob, CEO
    Riverina_Fresh_smaller

  • top-business-software-100H

  • 'Incredible for
    monitoring our critical
    medical storage.'


    Tami, Pharmaceuticals
    Capterra

  • "Fast automation, great
    for fraud and
    risk management."


    Frank, Risk Manager,
    Insurance
    G2

  • 'A powerful all-in-one
    platform for building apps
    and automations.'

    SourceForge

  • 'Powerful adaptive
    analytics &
    predictive maintenance.'


    Capterra

  • Software-Advice-100H

  • "Rayven services
    the divide between
    product and IT!"


    JeffreyJeffrey
    , Product Supervisor,
    Wholesale

  • 'Scalable low-code
    platform that saves
    dev teams time.'

    Prafull, Developer
    SourceForge

  • sourceforge-2-100H

  • 'The platform's flexibility
    means we can address
    a broad range of use cases.'

    Digital Manger
    Fulton-Hogan-60-grey

  • 'Powerful loT + AI platform
    that simplifies complex
    data management.'


    Adam, Risk Manager, IT
    G2

  • slashdot

  • "Scales with you -
    MVP vs. Production."


    SourceForge

  • 'Rayven helped us
    streamline operations
    across stores.'


    Erin, Senior Manager

    Capterra

Ready to scope your solution?
Let’s talk.


Start with the outcome. We’ll scope it, price it + deliver it. Fixed scope. Fixed price. No surprises.

Join the Shift

Discover the easy way to do something new.

Book a demo with our team and we'll show you exactly how Rayven can work for your environment.