In every organisation, there are countless workflows and processes - from approval cycles and employee onboarding to ticket handling and report generation.
Low-code workflow automation is about using visual, minimal-code tools to automate these business processes quickly and efficiently. Instead of writing complex scripts or hiring armies of developers, low-code automation platforms allow IT professionals and even power users to design workflows through drag-and-drop interfaces and pre-built templates.
The result? Faster deployment of automation solutions and reduced burden on IT teams. Gone are the days when you needed a huge development effort for each new workflow improvement; with low-code, you can iterate and optimise processes in a fraction of the time.
Low-code workflow automation basically turns almost anybody into a developer of business processes. It provides a visual approach to build, execute, and monitor workflows with minimal hand-coding. Typically, a low-code automation tool offers a graphical process designer where you can drag elements like forms, tasks, decision logic, and integrations onto a canvas to represent the steps of a workflow. Under the hood, the platform takes care of generating the code or scripts needed to execute that workflow. As easily as you can drag a photo file into a presentation, you can build your an automation using ready-to-go tools that connect to whatever you need it to, bidirectionally. This means even complex processes like multi-level approvals, data entry across systems, or scheduled tasks can be built without writing from scratch.
It’s important to note the distinction between low-code and no-code automation. Both aim to simplify development, but low-code platforms usually allow more advanced functionality if you can add a bit of code, making them more powerful and extensible for developers. No-code platforms are completely code-free but might be less flexible for complex scenarios. Low-code hits a sweet spot for technical teams by providing speed while still accommodating customisation when needed.
Implementing low-code workflow automation can significantly improve IT and business operations. Here are some of the main benefits:
Low-code shines in scenarios like business process management (BPM) and workflow orchestration. Some common use cases include:
Employee Onboarding/Offboarding: Automating the HR onboarding process (document collection, account setups, training assignments) can be done visually, ensuring each step triggers the next without manual coordination. When an employee leaves, a similar automated offboarding workflow can revoke access, collect equipment, and complete exit tasks reliably.
Approval Workflows: Whether it's expense approvals, purchase orders, or content publishing, low-code tools can route requests through the proper chain, send notifications, and record decisions automatically. This removes the need for back-and-forth emails and keeps a clear log of the approval trail.
IT Service Requests: Low-code automation is great for IT teams handling repetitive requests. For example, a password reset or access request can be turned into a self-service workflow where a user fills a form, it gets approved, and triggers an automatic account update. This reduces IT load and speeds up support.
Data Updates and Sync: Suppose sales reps need to update data in multiple systems (CRM, ERP). A low-code workflow could take a single input form and then propagate updates to all necessary systems through pre-built connectors, ensuring data consistency. This replaces manual dual data entry and potential mistakes.
Report Generation and Distribution: You can automate the generation of weekly or monthly reports by scheduling a workflow that pulls data from various sources, compiles a report, and emails it to stakeholders. Low-code platforms often allow scheduling triggers or event-based triggers to run such processes.
In all these cases, the advantage is that an IT professional or a power user can set up the automation with minimal coding, and the process can be easily adjusted as needs change.
If you're new to low-code workflow automation, start by identifying a painful manual process in your organisation. This could be something like "we manually compile Excel sheets from different teams every week" or "it takes 5 emails to get approval for X". Use that as a pilot. Engage both the people who do the work and someone from IT to co-design an automated version on a low-code platform. Most platforms have learning resources or templates - for example, many provide template workflows for common scenarios (like an approval flow).
As you build, keep it simple initially. Focus on the core steps that deliver value and get the automated flow working. You can always enhance with more bells and whistles later. Importantly, test the workflow thoroughly with a small group of users to iron out any kinks (e.g. email notifications going to spam, or an integration that needs tweaking).
Our platform offers a robust low-code automation tool that makes it easy to get started. You can visually design end-to-end workflows, integrate with popular systems through our library of connectors, and manage everything through a centralised dashboard. Monitoring and error-handling are built in, so if something in the process fails, you’ll be alerted and can fix it quickly - no mysterious silent failures.
To truly appreciate how rapidly you can automate your processes, try out our low-code workflow automation with a free trial, or book a demo with our team. We can show you live how a manual process you’re struggling with can be transformed into an efficient, automated workflow in minutes. Embrace low-code automation and free your team from tedious manual processes - faster workflows and higher efficiency are within reach.