FIELD SERVICE INTEGRATION · AI-READY

FSM integration that connects every system + makes your data AI-ready.


Jobs, technicians, assets + service history unified in real-time - connected to your ERP, asset systems, IoT + AI in an AI Data Fabric, so a condition alert becomes a field job.

 

★★★★★5/5 · 140+ reviews Australian-built 99.9% platform uptime
YOUR FSM TOOL
ServiceTitan
Jobber
Salesforce Field Service
Microsoft Dynamics 365 Field Service
Workiz
Simpro

+ 8 more FSM tools · scroll down to find yours

+
Rayven AI-READY
Live demo · Claude querying field service data via Rayven MCP
OPS
What’s the status across our active field jobs today? Any at risk of missing SLA?
C
42 jobs in progress - 34 on track, 6 approaching SLA breach, 2 blocked on parts. 5 completed jobs pending invoice sync. Technician Dave Chen is double-booked at 2pm.
FSM Tool ERP IoT / Condition

Trusted by 240+ teams across Australia + globally

  • ABCDust
  • Anglo American
  • AngloGold Ashanti
  • AquaAnalytics
  • Blue Mountains City Council
  • Collective Intelligence
  • CSIRO
  • Ericom
  • EYEMine
  • Fulton Hogan
  • Glencore
  • NSW Government
  • NSW Ports
  • Precision Livestock Farming
  • RamJack
  • Riverina Fresh
  • Telstra
  • Ventia
  • Viva Energy
  • Vodafone
  • Wattwatchers
PICK YOUR FSM TOOL

Pick your field service platform. See exactly how Rayven connects it to your ERP, assets + AI.


Whatever field service platform your business runs on, Rayven integrates it - then makes the job, technician and asset data inside AI-ready, live-queryable via MCP, + actionable through custom portals and agents on top. Click yours below.

THE REALITY

Every field service system hits the same wall: jobs and asset data trapped away from the ERP, asset systems + AI that could act on them.


Field service platforms were built to run dispatch and job execution - not to feed AI agents, drive live invoicing, or expose real-time job and asset data to ERP, EAM + IoT. The gap widens every time a new system, site or trade joins the operation.

 

Field jobs + asset data trapped from the back office.

Your field service platform holds every job, technician and service record. ERP invoices from re-keyed dockets, the asset register never sees the visit, and finance costs jobs days late. The field runs blind to the systems that bill and plan.

 

A condition alert never becomes a job on its own.

IoT sensors and condition monitoring see a failure coming, but the signal can’t reach the field service platform to raise a work order automatically. Technicians get dispatched after the breakdown, not before it.

 

Every field service integration is built one-by-one.

ERP, asset systems, accounting, IoT and CRM each ship a different connector. Built point-to-point, field service integrations break at the next platform update and can’t scale across sites, trades or regions.

Rayven is operational software
for an AI-powered world
YOUR WORLD
THE RAYVEN PLATFORM
YOUR OUTCOMES
SCADA + OT
Databases (SQL, NoSQL)
Streaming Feeds
IoT + Edge Devices
Real-time Telemetry
Files + Documents
ERP + CRM Systems
APIs + Webhooks
Real-Time Dashboards
AI
Conversational AI
AI
Mobile + Web Apps
AI
People + Approvals
AI
AI Agents
AI
Predictive AI + ML
AI
Machine Control
AI
Alerts + Notifications
AI
Reports + Data Exports
AI
API + Webhook
AI
BEYOND INTEGRATION

Integration is just the start with Rayven, here’s what comes with it.


Rayven isn’t just a field service connector. It’s the operational software platform underneath - so once your field service platform is connected, four capabilities come online by default.

01
 

AI-ready field data (AI Data Fabric)

Every field service platform, ERP, asset system and IoT sensor unified into a real-time AI data fabric. Live job status, SLA risk, technician utilisation and asset service history without batch delays. See the AI Data Fabric →

02
 

Live AI access (Rayven MCP)

Claude, ChatGPT + Gemini get live, governed access to your field service data. Query blockers, flag at-risk jobs + answer service questions against your real-time data - not a stale export. See Rayven MCP →

03
 

Automation + AI agents

Condition-alert-to-job creation, job-to-invoice sync, SLA-risk alerts and AI-led scheduling optimisation run automatically on live field data. Agents act on real service events - not yesterday’s batch file. See Automation + AI agents →

04
 

Custom apps + portals

Customer-facing job status portals, executive service dashboards, technician mobile apps and asset service-history views - built on your unified field data. Every Rayven customer who runs field service integrations ends up here. See custom apps + portals →

All on top of your existing stack. No rip and replace. Your field service platform stays your field service platform. Rayven works on what you’ve already built.

NOT READY FOR A CALL YET?

Get a free field service integration plan in 30 minutes.

A focused session with Rayven’s Australian team. Bring your field service platform and the systems you want it connected to. Walk away with a tailored plan - what’s reachable, what to bring in first, time and scope.

  • Honest read on whether Rayven’s the right fit
  • Live walkthrough against your stack and scenario
  • Tailored field service integration + AI plan, emailed after
  • No-obligation - we’ll tell you if it’s not for you
What you walk away with
Connected-system inventory
Every system in your field service stack mapped to the right Rayven integration layer.
Use-case shortlist
3-5 highest-leverage automation + AI use cases for your field and asset ops.
Time + scope estimate
Honest 2-12 week range, with what fits inside each phase.
Delivery pathway recommendation
DIY, Done-for-you or Hybrid - based on your team and timeline.
TRUSTED BY

Rayven is loved by IT, Digital, Ops... everyone.

Field, asset and operations teams across Australia and globally.

Why Rayven costs less than enterprise solutions.

Businesses of all shapes and sizes need powerful systems, but not the cost and chaos that come with traditional enterprise software.

Rayven delivers the same outcomes as multiple, expensive enterprise technologies, but with a radically lighter footprint + much, much faster.

Speak to us today to find out more.

Everything you need in one platform.

Integration, storage, data processing, automation, AI + apps: one platform.

We own, build + run our own technology.

No resellers or third-party mark-ups; new capabilities are aligned to you.

Delivered for you by our specialists.

We design, build, deploy + support - no need for developers or consultants.

Start small then scale, infinitely.

Start small, expand across sites + teams without engineering or lock-in.

FAQS

Frequently asked questions about field service integration.

What field service systems does Rayven integrate?

Rayven integrates every major field service platform including ServiceTitan, Jobber, Salesforce Field Service, Simpro, ServiceMax + 9 more. Rayven also connects legacy and custom field service systems via REST, webhook, file and database integration.

How long does field service integration take with Rayven?

Most field service integrations go live in 2-12 weeks. A single job-to-ERP or condition-alert-to-job flow runs in 2-3 weeks; a full field service fabric with asset service history and AI-led scheduling on top typically takes 6-12 weeks. Choose DIY, done-for-you or hybrid delivery - all three come with Australian-based expert delivery.

Can Rayven connect our field service platform to ERP, assets + IoT?

Yes. Rayven’s integration layer connects field service platforms bidirectionally with ERP, EAM, CMMS, IoT and accounting. Jobs, technicians, parts and asset service history flow in real-time - no re-keyed dockets, no overnight files. A condition alert can auto-create a field job, and a completed job can post straight to invoicing.

Is Rayven a connector platform or something more?

The Rayven Platform delivers an AI data fabric - much more than a connector platform. While Rayven includes 1,228+ fast-track connectors for field service systems, ERP and CRM, the platform also delivers real-time data processing, AI-led scheduling and first-time-fix prediction, and the ability to build custom field apps, agents and portals on your unified data. See the Rayven Platform.

How does Rayven handle security + data residency for field service data?

Rayven runs encryption at rest and in transit, granular access control, full audit logging and supports Australian sovereign hosting. Job, customer and asset data stays within your chosen data residency boundary. Role-based controls extend to field level. See security, governance + hosting.

What’s the difference between Rayven + an iPaaS like Zapier or Workato?

Tools like Zapier and Workato move records between two systems on a trigger. The Rayven Platform delivers an AI data fabric - it integrates, stores, processes and executes on field service data in real-time, then lets you build apps, agents and AI on top. Rayven is what you reach for when a condition alert should become a job, job data should drive invoicing and asset history should train AI - not just keep two tools in sync. Read more in how Rayven works.

Rayven is loved by IT, Digital, Ops... everyone.

Rated 5/5 based on over 140 reviews across SourceForge, Capterra, GetApp, Software World, DEVPOST, and G2.

  • ‘Easy IoT solutions.’

    Capterra
  • Capterra rating badge
  • ‘A practical solution
    for connecting our
    machinery and data.’

    EtikoEtiko, CEO, Machinery

  • ‘Fast, reliable, and
    developer-friendly.’

    Chloe, IT

    SourceForge
  • ‘Allows us to deliver
    a remarkable number
    of different energy
    and IoT solutions.’

    GavinGavin, CEO

    Wattwatchers
  • SourceForge rating badge
  • ‘A more user-friendly
    alternative, eliminating
    the heavy setups.’

    AlternativeTo
  • ‘A versatile low-code
    platform that
    really delivers.’

    Marof, Outsourcing

    SourceForge
  • ‘The best balance
    of no-code simplicity
    and dev flexibility.’

    Alexander, Developer

    Capterra
  • ‘Switch to code when
    needed is incredibly
    useful.’

    SourceForge
  • GetApp rating badge
  • ‘A true all-in-one
    platform for
    IT Teams.’

    MargaritaMargarita, IT Consultant

  • ‘Rayven helps us
    move from idea
    to execution fast.’

    James, Mechanist

    SourceForge
  • ‘We see Rayven as
    a key part of our
    digital transformation.’

    RobRob, CEO

    Riverina Fresh
  • Top Business Software badge
  • ‘Incredible for
    monitoring our critical
    medical storage.’

    Tami, Pharmaceuticals

    Capterra
  • ‘Fast automation, great
    for fraud and
    risk management.’

    Frank, Risk Manager, Insurance

    G2
  • ‘A powerful all-in-one
    platform for building apps
    and automations.’

    SourceForge
  • ‘Powerful adaptive
    analytics &
    predictive maintenance.’

    Capterra
  • Software Advice rating badge
  • ‘Rayven services
    the divide between
    product and IT!’

    JeffreyJeffrey, Product Supervisor, Wholesale

  • ‘Scalable low-code
    platform that saves
    dev teams time.’

    Prafull, Developer

    SourceForge
  • SourceForge rating badge
  • ‘The platform’s flexibility
    means we can address
    a broad range of use cases.’

    Digital Manager

    Fulton Hogan
  • ‘Powerful IoT + AI platform
    that simplifies complex
    data management.’

    Adam, Risk Manager, IT

    G2
GET STARTED

Connect your field service platform + make service data AI-ready in weeks, not months.

Book a 30-minute call with Rayven’s Australian team. Walk away with a tailored field service integration plan - what’s reachable, what to bring in first, time and scope.