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AI for Government Services, Automation + Custom Software

Build the software, automation + AI your agency really needs.

Connect systems, reduce manual processes + apply custom AI safely.
Improve internal processes + service delivery - without replacing what you use.

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Manual processes, delays + risk build up when your systems, processes, and people don’t work together.

Rayven fixes that in weeks.

Most government departments and agencies run across multiple systems (case management, finance, CRM, document management, legacy platforms, files, ERP, spreadsheets + more) none of which are properly connected.

You feel this everywhere. Work is duplicated, processes are slow, data doesn’t line up + teams rely on manual workarounds just to keep services moving - all of which put a handbrake on innovation and improvement.

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Rayven solves your integration, servce delivery, AI, visibility + capability gap challenges, fast.

We build custom government software, automation + AI that fits how your agency actually works - not how a generic product expects it to.

We work alongside systems like SAP, Oracle, Microsoft Dynamics, ServiceNow, Objective, TRIM + your existing data stores and files - we don’t replace them. We connect them with the rest of your environment and enable automation, AI + custom software where they fall short.

Our team achieves this via our world-leading Rayven Platform; connecting them, reducing manual processes + improving how services are delivered without replacing what you already rely on.

(Some of) what we build for government + public sector.

We design and build the systems, automation +  AI you need to reduce manual processes, improve how your agency runs, and deliver services more effectively - all without replacing what you already use.

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Process Automation Across Your Agency

We automate key processes, approvals + handoffs across systems. This reduces manual effort and improves speed and consistency.

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AI-Enabled Service Portals

We build secure portals that use AI to guide users, surface relevant information and automate requests. This improves access to services and reduces manual handling.

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Reporting + Real-Time Visibility

We build real-time reporting across services, processes + systems. This improves visibility and removes the need for manual consolidation.

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Custom AI + Decision Support

We build AI into your systems to process data, support decisions + assist teams. This improves outcomes while maintaining control.

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Smart Communities + Automation

We build smart community solutions that connect your systems and data. This improves service delivery, reduces manual work + gives you a real-time view.

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Data Platform + Source of Truth

Unify data across core platforms, CRMs, risk systems + files, with real-time, bidirectional data flow across your entire environment.

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Compliance + Audit-Ready Systems

We build controls, audit trails + structured processes into your systems. This ensures traceability and supports compliance requirements.

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Building + Energy Management

Create a complete, remote real-time view of building conditions. Track occupancy, energy, HVAC, temperature + resource use. Combine with financials. Control remotely.

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Onboarding + Journey Automation

Streamline onboarding and journeys for suppliers, staff + citizens by connecting systems, automating steps + delivering seamless customer experiences.

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Data Integration + System Connectivity

We connect OT,IT, IoT, assets + operational systems so data flows across your organisation. This removes silos + keep alignment.

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Field + Site Data Capture

We build systems for capturing and accessing operational data across sites and field operations in real-time. Improves accuracy + reduce handling.

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Custom Software + Applications

We build software tailored to your processes, systems + requirements. This ensures everything fits how your agency actually operates.

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Our Australia-based team can integrate + unite the systems you already use to deliver a custom mining solution that's guaranteed to fit.

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How Rayven does it:

70%: The Rayven Platform.

Our team use our unified, ground-breaking Rayven Platform.

The Rayven Platform sits over-the-top of all your current systems, equipment, forms, spreadsheets + files that you already use; connecting and sharing data across them all, instantly.

We then use the platform's inbuilt capabilities to build what you need and - because it's 70% preconfigured - we can deploy it in weeks, enabling us to deliver cheaper and deliver an ROI faster.

Future-ready, scalable + capability-rich: you'll even be able to access and develop your platform instance yourself after deployment.

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30%: Our expert team.

Our multi-disciplined team of experts work with you from start-to-forever - not just developing your solution, but helping to support, scale + enhance it over time.

To keep delivery efficient, we use our own technology and proven 6-step approach, enabling us to deploy faster, for less + without unnecessary overheads - setting you up for long-term success.

Why our approach works.

We don’t start from scratch, we balance customisability + capability with speed and long-term support.

70%

Ready-to-go from
the start.

The Fragmented Enterprise Stack.

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The Rayven Platform has the capabilities of multiple technologies, united + ready-to-go.

Get everything you need without the costs, complexity + internal resources needed to manage it.

30%

Customised
for you.

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We work with you to deliver what you need now - without technology bloat, consultants, or multiple licenses.

Then we stay with you: supporting, improving + scaling your solution.

Why you should work with Rayven.

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Complete
platform + team.

You get both the technology and the multi-disciplined expert team to deliver it - under one roof + commercial agreement.

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No internal build + running overheads

No development team to hire, no infrastructure to maintain + no ongoing burden on your people.

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Works with all your
existing systems

Rayven connects-to and builds-on what you already have, guaranteed, protecting existing investments + removing risks.

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Handles real-world complexity

We are experienced in the kinds of hard, messy, multi-system problems that others walk away from.

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Delivered faster,
for less

Our 70/30 approach means we are don't start from scratch, lowering costs + cutting deliver and time-to-value by 66%.

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Future-proofed + designed to evolve

We stay with you, updating and extending your solution as your business grows and technology changes.

Speak to one of our experts to discover how we can help you, fast:

Book a 1-on-1 call with one of our Australia-based team.

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The process + technology that delivers your solution:

Delivery process.

Our delivery model is built to get you live quickly without the cost, complexity or delays of traditional development.

We combine a proven approach with our platform to reduce effort, accelerate delivery and ensure what’s built actually works in your environment.

The result is faster time-to-value, lower cost + no ongoing internal overhead. And once live, your solution is fully-supported.

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The foundation of your solution.

We use our Rayven Platform to design, build + run real-time systems on top of your existing environment.

Our platform's all-in-one architecture spans ingestion, processing, execution + presentation, so there’s no need to stitch together multiple tools.

  • Integration layer: Pre-built connectors, custom integrations, APIs, file ingestion, IoT protocols (MQTT, OPC-UA), bidirectional data flow

  • Data layer: Real-time processing, structured data tables, time-series handling, transformation, aggregation, document parsing, hybrid SQL/Cassandra databases, unified data management

  • Execution layer: Workflow automation, event triggers, control systems, calculations, machine learning, predictive + generative AI

  • Presentation/UI layer: Custom software, dashboards, dynamic reports, widgets, UI customisation, form builders, screen flows + hierarchies

  • Platform services: Hosting, deployment architecture, user management, enterprise security, monitoring + usage metrics

The result is a single platform capable of integrating, processing + executing in real-time that gives us a foundation to build and run entirely new operational software, automation + custom AI for you, fast.

(Some of) what we can build into your solutions:

Build the systems, automation + visibility you need to manage your mining at scale - connecting what you already use and turning data into action.

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Real-Time Data Integration.

We connect systems, APIs and data sources across your agency so information flows where it’s needed.

Outcome: no duplication + consistent, up-to-date data.

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Data Processing + Transformation.

Clean, structure + standardise data in real-time so it can be used consistently across systems and workflows.

Outcome: improved data quality, governance + fewer manual fixes.

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Workflow + Process Automation.

We automate key processes, approvals + handoffs across systems.

Outcome: reduced manual work, fixed compliance + faster, more consistent processes.

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Business Rules + Decision Logic.

Define and enforce rules that drive workflows, validations + automated decisions.

Outcome: consistent execution + better control.

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AI Models + Intelligent Agents.

Train and deploy AI to classify data, detect patterns + automate decisions within your processes. Limit scope + ensure strict governance over data.

Outcome: faster decisions with oversight + control.

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Service Portals + Interfaces.

We build secure portals and interfaces for users and teams to access services and information.

Outcome: improved access + reduced manual handling.

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Reporting + Dashboards.

We build real-time reporting across systems, services + processes.

Outcome: clearer visibility + faster insight.

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Security, Access + Governance Controls.

We control access, enforce permissions + maintain auditability across systems and data.

Outcome: reduced risk + audit-ready processes.

The types of applications we can build for you.

Anything. Rayven can build any automation, custom AI, integration, data platform, or application you need.

Give us a business problem, metric, or process you want to improve; and our experts will build you a custom-fit, future-proofed solution that's ready in weeks.

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Government + Public Sector
App Examples.

  • AI Document Processing + Extraction Tools
  • AI Decision Support + Assistance Tools
  • AI Service Triage + Routing Tools
  • Application Intake + Processing Systems
  • Audit Trail + Activity Tracking Tools
  • Case Management + Tracking Systems
  • Citizen Request + Service Tracking Tools
  • Compliance Monitoring + Reporting Tools
  • Cross-Agency Data Sharing Tools
  • Data Integration + Sync Services
  • Data Quality + Validation Tools
  • Decision Support + Assessment Tools
  • Document Intake + Processing Systems
  • Eligibility + Entitlement Assessment Tools
  • Exception Handling + Escalation Workflows
  • Funding + Grant Management Tools
  • Identity + Verification Workflows
  • Incident + Issue Management Systems
  • Inspection + Compliance Tracking Tools
  • Internal Service Request Systems
  • Licensing + Permit Processing Tools
  • Multi-System Data Views + Dashboards
  • Notification + Alerting Systems
  • Process Automation + Workflow Tools
  • Policy Implementation + Tracking Tools
  • Real-Time Reporting + Dashboards
  • Records + Document Management Integration
  • Reconciliation + Data Matching Tools
  • Risk + Compliance Monitoring Tools
  • Service Delivery Tracking Systems
  • Service Performance + KPI Dashboards
  • Task + Workflow Management Tools
  • Vendor + Contractor Management Tools
  • Workflow Visibility + Tracking Dashboards

Why Rayven costs less than enterprise solutions.

Businesses of all shapes and sizes need powerful systems, but not the cost and chaos that come with traditional enterprise software.

Rayven delivers the same outcomes as multiple, expensive enterprise technologies, but with a radically lighter footprint + much, much faster.

Speak to us today to find out more.

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Everything you need in one platform.

Integration, storage, data processing, automation, AI + apps: one platform.

ownership

We own, build + run our own technology.

No resellers or third-party mark-ups; new capabilities are aligned to you.

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Delivered for you by our specialists.

We design, build, deploy + support -no need for developers or consultants.

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Start small then scale, infinitely.

Start small, expand across sites + teams without engineering or lock-in.

 

NEW EBOOK

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The New Rules of Operational Software:

Why industrial + asset-rich organisations are moving beyond legacy platforms to build faster, smarter operational systems.

Operational technology and data is reshaping how businesses operate, but results from new investments are often mixed.

Download our free eBook to discover how you can modernise your own operational software faster, cheaper + without ripping out all the systems, hardware, plant, and technology that you already have in place - in weeks.

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Rayven technical FAQs.

The questions government and public sector IT and digital teams most often ask when looking at Rayven:

Rayven sits on top of your existing systems and connects platforms like SAP, Oracle, Microsoft Dynamics, ServiceNow + your document systems so data flows between them without replacement. 

No. Rayven is designed to work alongside your existing systems, extending and connecting them rather than replacing them. 

We regularly work with systems like SAP, Oracle, Microsoft Dynamics, ServiceNow, Objective, TRIM and other legacy platforms, along with your existing data stores.

Rayven is ISO 27001 accredited and follows strict security standards across data handling, access control and infrastructure to ensure sensitive data is protected. 

You retain full control over your data. Rayven can integrate with your existing infrastructure or be deployed in environments that meet your security and compliance requirements. 

Yes. We build systems with audit trails, controls and structured processes so compliance is built in and traceable. 

Yes. Rayven is designed to work alongside legacy platforms and extend their capabilities without disrupting them.

Because the Rayven Platform is largely preconfigured, solutions can be designed and deployed in weeks rather than long development cycles. 

Yes. We automate workflows, approvals + data handling across systems and teams, improving consistency and reducing manual effort.

AI is applied to process data, support decisions + assist service delivery within controlled environments, not as an uncontrolled layer. 

AI is implemented with defined rules, oversight and controls to ensure transparency, traceability + alignment with your policies.

Yes. You have full control to update workflows, rules + applications as your requirements evolve.

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Rayven is loved by IT, Digital, Ops... everyone.

Rated 5/5 based on over 120 reviews across SourceForge, Capterra, GetApp, Software World, DEVPOST + G2.

  • 'Easy IoT solutions.'


    Capterra

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  • "A practical solution
    for connecting our
    machinery and data."


    EtikaEtiko    , CEO, Machinery

  • 'Fast, reliable, and
    developer-friendly.'

    Chloe, IT
    SourceForge

  • 'Allows us to deliver
    a remarkable number
    of different energy
    and IoT solutions.'

    GavinGavin, CEO
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  • "A more user-friendly
    alternative, eliminating
    the heavy setups."


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  • "A versatile low-code
    platform that
    really delivers."


    Marof, Outsourcing
    SourceForge

  • 'The best balance
    of no-code simplicity
    and dev flexibility.'


    Alexander, Developer

    Capterra

  • 'Switch to code when
    needed is incredibly
    useful.'


    SourceForge

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  • "A true all-in-one
    platform for
    IT Teams."


    MargaritaMargarita    ,
    IT Consultant

  • 'Rayven helps us
    move from idea
    to execution fast.'

    James, Mechanist
    SourceForge

  • 'We see Rayven as
    a key part of our
    digital transformation.'

    RobRob, CEO
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  • 'Incredible for
    monitoring our critical
    medical storage.'


    Tami, Pharmaceuticals
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  • "Fast automation, great
    for fraud and
    risk management."


    Frank, Risk Manager,
    Insurance
    G2

  • 'A powerful all-in-one
    platform for building apps
    and automations.'

    SourceForge

  • 'Powerful adaptive
    analytics &
    predictive maintenance.'


    Capterra

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  • "Rayven services
    the divide between
    product and IT!"


    JeffreyJeffrey    , Product Supervisor,
    Wholesale

  • 'Scalable low-code
    platform that saves
    dev teams time.'

    Prafull, Developer
    SourceForge

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  • 'The platform's flexibility
    means we can address
    a broad range of use cases.'

    Digital Manger
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  • 'Powerful loT + AI platform
    that simplifies complex
    data management.'


    Adam, Risk Manager, IT
    G2

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  • "Scales with you -
    MVP vs. Production."


    SourceForge

  • 'Rayven helped us
    streamline operations
    across stores.'


    Erin, Senior Manager

    Capterra

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