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Custom Insurance Software, Automation + AI

Custom insurance software, automation + AI built around your business.

Improve claims speed, reduce manual work + deliver better CXs with software, automation & AI built on top of your existing systems.

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Delays, inefficiency + poor CXs occur when your systems, processes, and people don’t work together.

Rayven fixes that in weeks.

Most insurers, MGAs and brokers run across multiple systems - policy administration, claims, underwriting, billing, CRM and spreadsheets - none of which are properly connected.

You see this across the business. Claims take longer than they should, manual processing slows everything down, customer interactions become inconsistent and data doesn’t line up across systems.

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Rayven solves your customer, integration, AI, visibility + capability gap challenges, fast.

We design and build insurance software, automation + AI around how your business actually runs; improving claims speed, reducing admin, and supporting better CXs without trying to replace your core platforms.

We work alongside systems like Guidewire, Duck Creek, Sapiens, Applied Systems, Salesforce + your existing data stores - we don’t replace them. We connect them with the rest of your environment to enable automation, AI + custom software where they fall short.

Our team achieves this via our world-leading Rayven Platform; building, deploying + then supporting your solutions on top of your existing systems to give you what you need and improve velocity, performance, and the bottom-line.

(Some of) what we build for insurance companies.

We design and build systems, automation + AI that sit on top of your existing platforms - connecting them, improving how your business runs, and delivering better outcomes across claims, underwriting and servicing.

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Claims + Servicing Coordination

We bring together claims, policy + customer data across systems to improve coordination and response times. This speeds up claims and improves CX.

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AI-Enabled Customer + Broker Portals

We build secure portals for customers, brokers + partners to access information and track requests. This reduces manual handling and improves consistency.

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Operational + Performance Visibility

We combine claims, policy + operational data into real-time views. This improves control and decision-making.

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Underwriting + Data Coordination

We connect underwriting, policy + external data sources to improve access and reduce manual handling. This supports faster, more consistent decisions.

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Integration + System Connectivity

We connect policy, claims, billing + CRM systems so data flows across your business. This removes silos and keeps everything aligned.

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Our Australia-based team can integrate + unite the systems you already use to deliver a custom mining solution that's guaranteed to fit.

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How Rayven does it:

70%: The Rayven Platform.

Our team use our unified, ground-breaking Rayven Platform.

The Rayven Platform sits over-the-top of all your current systems, equipment, forms, spreadsheets + files that you already use; connecting and sharing data across them all, instantly.

We then use the platform's inbuilt capabilities to build what you need and - because it's 70% preconfigured - we can deploy it in weeks, enabling us to deliver cheaper and deliver an ROI faster.

Future-ready, scalable + capability-rich: you'll even be able to access and develop your platform instance yourself after deployment.

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30%: Our expert team.

Our multi-disciplined team of experts work with you from start-to-forever - not just developing your solution, but helping to support, scale + enhance it over time.

To keep delivery efficient, we use our own technology and proven 6-step approach, enabling us to deploy faster, for less + without unnecessary overheads - setting you up for long-term success.

Why our approach works.

We don’t start from scratch, we balance customisability + capability with speed and long-term support.

70%

Ready-to-go from
the start.

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The Rayven Platform has the capabilities of multiple technologies, united + ready-to-go.

Get everything you need without the costs, complexity + internal resources needed to manage it.

30%

Customised
for you.

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We work with you to deliver what you need now - without technology bloat, consultants, or multiple licenses.

Then we stay with you: supporting, improving + scaling your solution.

Why you should work with Rayven.

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Complete
platform + team.

You get both the technology and the multi-disciplined expert team to deliver it - under one roof + commercial agreement.

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No internal build + running overheads

No development team to hire, no infrastructure to maintain + no ongoing burden on your people.

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Works with all your
existing systems

Rayven connects-to and builds-on what you already have, guaranteed, protecting existing investments + removing risks.

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Handles real-world complexity

We are experienced in the kinds of hard, messy, multi-system problems that others walk away from.

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Delivered faster,
for less

Our 70/30 approach means we are don't start from scratch, lowering costs + cutting deliver and time-to-value by 66%.

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Future-proofed + designed to evolve

We stay with you, updating and extending your solution as your business grows and technology changes.

Speak to one of our experts to discover how we can help you, fast:

Book a 1-on-1 call with one of our Australia-based team.

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The process + technology that delivers your solution:

Delivery process.

Our delivery model is built to get you live quickly without the cost, complexity or delays of traditional development.

We combine a proven approach with our platform to reduce effort, accelerate delivery and ensure what’s built actually works in your environment.

The result is faster time-to-value, lower cost + no ongoing internal overhead. And once live, your solution is fully-supported.

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The foundation of your solution.

We use our Rayven Platform to design, build + run real-time systems on top of your existing environment.

Our platform's all-in-one architecture spans ingestion, processing, execution + presentation, so there’s no need to stitch together multiple tools.

  • Integration layer: Pre-built connectors, custom integrations, APIs, file ingestion, IoT protocols (MQTT, OPC-UA), bidirectional data flow

  • Data layer: Real-time processing, structured data tables, time-series handling, transformation, aggregation, document parsing, hybrid SQL/Cassandra databases, unified data management

  • Execution layer: Workflow automation, event triggers, control systems, calculations, machine learning, predictive + generative AI

  • Presentation/UI layer: Custom software, dashboards, dynamic reports, widgets, UI customisation, form builders, screen flows + hierarchies

  • Platform services: Hosting, deployment architecture, user management, enterprise security, monitoring + usage metrics

The result is a single platform capable of integrating, processing + executing in real-time that gives us a foundation to build and run entirely new operational software, automation + custom AI for you, fast.

(Some of) what we can build into your solutions:

Build the systems, automation + visibility you need to manage your mining at scale - connecting what you already use and turning data into action.

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Real-Time Data Integration.

We bring data together across systems, APIs and sources so it’s available where it’s needed.

Outcome: connected systems + consistent, up-to-date data.

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Data Processing + Transformation.

We prepare and standardise data as it moves between systems.

Outcome: reliable data + fewer errors across processes.

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Workflow + Process Automation.

We remove manual steps by automating processes across systems.

Outcome: faster processes + reduced manual effort.

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Business Rules + Decision Logic.

We apply rules and logic to drive consistent decisions and validations.

Outcome: consistent execution + better control.

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AI Models + Decision Support.

We use AI to interpret data and support operational decisions.

Outcome: smarter decisions + reduced manual handling.

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Customer + Broker Portals.

We deliver secure portals for customers and partners to access and manage information.

Outcome: improved experience + fewer manual queries.

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Reporting + Dashboards.

We surface real-time views across claims, policies + performance.

Outcome: faster insight + improved visibility.

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Security, Access + Governance Controls.

We apply access controls, permissions and audit tracking across systems and data.

Outcome: reduced risk, stronger governance + audit-ready processes.

The types of applications we can build for you.

Anything. Rayven can build any automation, custom AI, integration, data platform, or application you need.

Give us a business problem, metric, or process you want to improve; and our experts will build you a custom-fit, future-proofed solution that's ready in weeks.

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Insurance
App Examples.

  • AI Claims Pattern + Trend Analysis Tools
  • AI Document Processing + Extraction Tools
  • AI Fraud Detection + Insights Tools
  • AI Risk Assessment Support Tools
  • AI Service Triage + Routing Tools
  • Audit Trail + Activity Tracking Tools
  • Broker + Partner Portal Tools
  • Claims Coordination + Tracking Tools
  • Claims Data + Reporting Dashboards
  • Claims Exception + Escalation Tools
  • Claims Intake + Triage Tools
  • Customer Interaction + Tracking Tools
  • Customer Portal + Self-Service Tools
  • Data Integration + Sync Services
  • Data Quality + Validation Tools
  • Document Collection + Processing Tools
  • Fraud Detection + Pattern Analysis Tools
  • Multi-System Data Views + Dashboards
  • Operational + Performance Dashboards
  • Policy + Claims Data Views
  • Policy Administration Extensions
  • Policy Data + Reporting Dashboards
  • Process Automation + Workflow Tools
  • Real-Time Reporting + Dashboards
  • Reconciliation + Data Matching Tools
  • Risk + Compliance Monitoring Tools
  • SLA + Turnaround Tracking Tools
  • Service Request + Tracking Tools
  • System Monitoring + Alerting Tools
  • Task + Workflow Management Tools
  • Underwriting Data + Decision Tools
  • Underwriting Workflow + Coordination Tools
  • Vendor + Supplier Coordination Tools
  • Workflow Visibility + Tracking Dashboards

Why Rayven costs less than enterprise solutions.

Businesses of all shapes and sizes need powerful systems, but not the cost and chaos that come with traditional enterprise software.

Rayven delivers the same outcomes as multiple, expensive enterprise technologies, but with a radically lighter footprint + much, much faster.

Speak to us today to find out more.

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Everything you need in one platform.

Integration, storage, data processing, automation, AI + apps: one platform.

ownership

We own, build + run our own technology.

No resellers or third-party mark-ups; new capabilities are aligned to you.

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Delivered for you by our specialists.

We design, build, deploy + support -no need for developers or consultants.

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Start small then scale, infinitely.

Start small, expand across sites + teams without engineering or lock-in.

 

NEW EBOOK

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The New Rules of Operational Software:

Why industrial + asset-rich organisations are moving beyond legacy platforms to build faster, smarter operational systems.

Operational technology and data is reshaping how businesses operate, but results from new investments are often mixed.

Download our free eBook to discover how you can modernise your own operational software faster, cheaper + without ripping out all the systems, hardware, plant, and technology that you already have in place - in weeks.

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Rayven technical FAQs.

The questions insurance IT and digital teams most often ask when looking at Rayven:

Rayven sits on top of your existing systems and connects policy, claims, underwriting, billing and CRM platforms so data flows between them without replacement. 

No. Rayven is designed to work alongside platforms like Guidewire and Duck Creek, extending and connecting them rather than replacing them. 

We regularly work with systems like Guidewire, Duck Creek, Sapiens, Applied Systems, Salesforce and other insurance platforms, along with your existing data stores. 

Yes. By improving data flow and coordination across systems, we reduce delays and help claims move faster. 

Yes. We build systems and portals that improve access to information, reduce friction and create more consistent interactions. 

Yes. We automate processes, data handling and coordination across systems, reducing admin effort. 

Because the Rayven Platform is largely preconfigured, solutions can be designed and deployed in weeks rather than long development cycles. 

You retain full control over your data. Rayven connects to your systems and works with your existing data infrastructure.

Rayven is ISO 27001 accredited and follows strict security standards across data handling, access control and infrastructure. 

AI is used to process data, support decisions and identify patterns across claims, underwriting and servicing. 

AI is implemented with defined rules, oversight and controls to ensure transparency and alignment with your requirements.

Yes. You have full control to update workflows, rules and applications as your needs evolve.

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Rayven is loved by IT, Digital, Ops... everyone.

Rated 5/5 based on over 120 reviews across SourceForge, Capterra, GetAppSoftware World, DEVPOST + G2.

  • 'Easy IoT solutions.'


    Capterra

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  • "A practical solution
    for connecting our
    machinery and data."


    EtikaEtiko
    , CEO, Machinery

  • 'Fast, reliable, and
    developer-friendly.'

    Chloe, IT
    SourceForge

  • 'Allows us to deliver
    a remarkable number
    of different energy
    and IoT solutions.'

    GavinGavin, CEO
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  • "A more user-friendly
    alternative, eliminating
    the heavy setups."


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  • "A versatile low-code
    platform that
    really delivers."


    Marof, Outsourcing
    SourceForge

  • 'The best balance
    of no-code simplicity
    and dev flexibility.'


    Alexander, Developer

    Capterra

  • 'Switch to code when
    needed is incredibly
    useful.'


    SourceForge

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  • "A true all-in-one
    platform for
    IT Teams."


    MargaritaMargarita
    ,
    IT Consultant

  • 'Rayven helps us
    move from idea
    to execution fast.'

    James, Mechanist
    SourceForge

  • 'We see Rayven as
    a key part of our
    digital transformation.'

    RobRob, CEO
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  • 'Incredible for
    monitoring our critical
    medical storage.'


    Tami, Pharmaceuticals
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  • "Fast automation, great
    for fraud and
    risk management."


    Frank, Risk Manager,
    Insurance
    G2

  • 'A powerful all-in-one
    platform for building apps
    and automations.'

    SourceForge

  • 'Powerful adaptive
    analytics &
    predictive maintenance.'


    Capterra

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  • "Rayven services
    the divide between
    product and IT!"


    JeffreyJeffrey
    , Product Supervisor,
    Wholesale

  • 'Scalable low-code
    platform that saves
    dev teams time.'

    Prafull, Developer
    SourceForge

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  • 'The platform's flexibility
    means we can address
    a broad range of use cases.'

    Digital Manger
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  • 'Powerful loT + AI platform
    that simplifies complex
    data management.'


    Adam, Risk Manager, IT
    G2

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  • "Scales with you -
    MVP vs. Production."


    SourceForge

  • 'Rayven helped us
    streamline operations
    across stores.'


    Erin, Senior Manager

    Capterra