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Custom Hospitality Software, AI + Automation

Hospitality software, automation + AI that's
built around your business.

Improve guest experience, streamline operations + connect your systems with software, automation, and AI - built on top of what you already use.

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Inconsistent service, delays + inefficiencies occur when your systems, processes, and people don’t work together.

Rayven fixes that in weeks.

Most hospitality businesses run across multiple systems - PMS, POS, booking platforms, housekeeping, maintenance + spreadsheets - none of which are properly connected.

You see this across the business. Service becomes inconsistent, teams rely on manual coordination, guest requests slip through and data doesn’t line up across systems.

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Rayven solves your integration, AI, visibility + coordination gaps across guest service and operations.

We design and build hospitality software, automation, and AI around how your business actually runs; improving service consistency, reducing admin + supporting better guest experiences without replacing your core platforms.

We work alongside systems like Oracle OPERA, Mews, SiteMinder, RMS, SevenRooms + your existing data stores - we don’t replace them. We connect them with the rest of your environment to enable automation, AI + custom software where they fall short.

Our team achieves this via our world-leading Rayven Platform. We rapidly design, build + deploy your custom solution over the top of your current systems; connecting them, reducing manual effort + improving how your business operates across guest services and back-of-house operations. 

(Some of) what we build for hospitality businesses.

We design and build systems, automation, and AI that sit on top of your existing platforms - connecting them, improving coordination + delivering more consistent guest experiences.

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Customer + Experience Insights

We bring together guest and service data to surface patterns + improve how experiences are delivered.

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Guest + Supplier Portals

We build secure portals for guests, partners + teams to access information, make requests and track services. This reduces manual handling and improves experience.

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Inventory + Stock Visibility Systems

We build systems that bring together stock data across stores, warehouses + channels via existing systems and IoT. This improves accuracy and reduces stockouts and overselling.

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Custom AI +
Agents

We apply AI across your combined data to support decisions + improve performance across guest services and operations.

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Maintenance + Service Coordination

We connect maintenance, housekeeping and service data across systems. This improves planning, coordination and response times.

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Data Platform + Source of Truth

Unify data across core platforms, finance, booking - anything - in real-time. Create a bidirectional data flow across your environment with a true single source of truth.

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Automate Processes Across Supply Chain

 We automate manual processes, approvals + handoffs across your business and sites. This reduces workload and improves consistency. 

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Building + Site Management

Create a complete, remote real-time view of building conditions. Track occupancy, energy, HVAC, temperature + resource use. Combine with financials. Control remotely.

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IoT
Platform

  Unify IoT devices, assets, IT + OT. Collect, monitor, and act on real-time data. Build complete IoT solutions that deliver real-time visibility, automation, AI + control. anywhere.

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Data Integration + System Connectivity

We connect OT,IT, IoT, assets + operational systems so data flows across your organisation. This removes silos + keep alignment.

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On-Site
Data Capture

We build systems for capturing and accessing operational data across sites and field operations in real-time. Improves accuracy + reduce handling.

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Custom Software + Applications

We build software tailored to your processes, systems and channels. This ensures everything fits how your business actually runs.

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Our Australia-based team can integrate + unite the systems you already use to deliver a custom mining solution that's guaranteed to fit.

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How Rayven does it:

70%: The Rayven Platform.

Our team use our unified, ground-breaking Rayven Platform.

The Rayven Platform sits over-the-top of all your current systems, equipment, forms, spreadsheets + files that you already use; connecting and sharing data across them all, instantly.

We then use the platform's inbuilt capabilities to build what you need and - because it's 70% preconfigured - we can deploy it in weeks, enabling us to deliver cheaper and deliver an ROI faster.

Future-ready, scalable + capability-rich: you'll even be able to access and develop your platform instance yourself after deployment.

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30%: Our expert team.

Our multi-disciplined team of experts work with you from start-to-forever - not just developing your solution, but helping to support, scale + enhance it over time.

To keep delivery efficient, we use our own technology and proven 6-step approach, enabling us to deploy faster, for less + without unnecessary overheads - setting you up for long-term success.

Why our approach works.

We don’t start from scratch, we balance customisability + capability with speed and long-term support.

70%

Ready-to-go from
the start.

The Fragmented Enterprise Stack.

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The Rayven Platform has the capabilities of multiple technologies, united + ready-to-go.

Get everything you need without the costs, complexity + internal resources needed to manage it.

30%

Customised
for you.

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We work with you to deliver what you need now - without technology bloat, consultants, or multiple licenses.

Then we stay with you: supporting, improving + scaling your solution.

Why you should work with Rayven.

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Complete
platform + team.

You get both the technology and the multi-disciplined expert team to deliver it - under one roof + commercial agreement.

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No internal build + running overheads

No development team to hire, no infrastructure to maintain + no ongoing burden on your people.

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Works with all your
existing systems

Rayven connects-to and builds-on what you already have, guaranteed, protecting existing investments + removing risks.

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Handles real-world complexity

We are experienced in the kinds of hard, messy, multi-system problems that others walk away from.

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Delivered faster,
for less

Our 70/30 approach means we are don't start from scratch, lowering costs + cutting deliver and time-to-value by 66%.

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Future-proofed + designed to evolve

We stay with you, updating and extending your solution as your business grows and technology changes.

Speak to one of our experts to discover how we can help you, fast:

Book a 1-on-1 call with one of our Australia-based team.

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The process + technology that delivers your solution:

Delivery process.

Our delivery model is built to get you live quickly without the cost, complexity or delays of traditional development.

We combine a proven approach with our platform to reduce effort, accelerate delivery and ensure what’s built actually works in your environment.

The result is faster time-to-value, lower cost + no ongoing internal overhead. And once live, your solution is fully-supported.

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The foundation of your solution.

We use our Rayven Platform to design, build + run real-time systems on top of your existing environment.

Our platform's all-in-one architecture spans ingestion, processing, execution + presentation, so there’s no need to stitch together multiple tools.

  • Integration layer: Pre-built connectors, custom integrations, APIs, file ingestion, IoT protocols (MQTT, OPC-UA), bidirectional data flow

  • Data layer: Real-time processing, structured data tables, time-series handling, transformation, aggregation, document parsing, hybrid SQL/Cassandra databases, unified data management

  • Execution layer: Workflow automation, event triggers, control systems, calculations, machine learning, predictive + generative AI

  • Presentation/UI layer: Custom software, dashboards, dynamic reports, widgets, UI customisation, form builders, screen flows + hierarchies

  • Platform services: Hosting, deployment architecture, user management, enterprise security, monitoring + usage metrics

The result is a single platform capable of integrating, processing + executing in real-time that gives us a foundation to build and run entirely new operational software, automation + custom AI for you, fast.

(Some of) what we can build into your solutions:

Build the systems, automation + visibility you need to manage your mining at scale - connecting what you already use and turning data into action.

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Real-Time Data Integration.

We bring data together across systems, APIs + sources so it’s available where it’s needed.

Outcome: connected systems + consistent, up-to-date data.

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Data Processing + Transformation.

We prepare and standardise data as it moves between systems.

Outcome: reliable data + fewer errors across processes.

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Workflow + Process Automation.

We remove manual steps by automating processes across systems.

Outcome: faster processes + reduced manual effort.

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Business Rules + Decision Logic.

We apply rules and logic to drive consistent decisions and validations.

Outcome: consistent execution + better control.

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AI Models + Decision Support.

We use AI to interpret data and support operational decisions.

Outcome: smarter decisions + reduced manual handling.

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Guest + Internal Portals.

We deliver secure portals for guests, partners + teams to access and manage information.

Outcome: improved experience + fewer manual queries.

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Reporting + Dashboards.

We surface real-time views across guest services and operations.

Outcome: faster insight + improved visibility.

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Security, Access + Governance Controls.

We apply access controls, permissions and audit tracking across systems and data.

Outcome: reduced risk + audit-ready processes.

The types of applications we can build for you.

Anything. Rayven can build any automation, custom AI, integration, data platform, or application you need.

Give us a business problem, metric, or process you want to improve; and our experts will build you a custom-fit, future-proofed solution that's ready in weeks.

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Hospitality
App Examples.

  • AI Guest Pattern + Behaviour Insights
  • AI Demand + Occupancy Analysis Tools
  • AI Document Processing + Extraction Tools
  • AI Service Prioritisation + Routing Tools
  • Asset + Equipment Tracking Systems
  • Booking + Reservation Data Views
  • Compliance + Audit Tracking Tools
  • Customer + Partner Portal Tools
  • Data Integration + Sync Services
  • Data Quality + Validation Tools
  • Event Operations + Coordination Tools
  • Guest Communication + Tracking Tools
  • Guest Data + Profile Views
  • Guest Request + Service Tracking Tools
  • Housekeeping + Task Coordination Tools
  • Incident + Issue Tracking Systems
  • Inventory + Stock Tracking Tools
  • Maintenance + Work Order Management Tools
  • Multi-System Data Views + Dashboards
  • Operational + Performance Dashboards
  • Process Automation + Workflow Tools
  • Real-Time Reporting + Dashboards
  • Reconciliation + Data Matching Tools
  • Resource + Staff Coordination Tools
  • Service Performance + KPI Dashboards
  • Service Request + Tracking Tools
  • Staff Scheduling + Coordination Tools
  • Site + Venue Coordination Tools
  • System Monitoring + Alerting Tools
  • Task + Workflow Management Tools
  • Vendor + Supplier Coordination Tools
  • Workflow Visibility + Tracking Dashboards

Why Rayven costs less than enterprise solutions.

Businesses of all shapes and sizes need powerful systems, but not the cost and chaos that come with traditional enterprise software.

Rayven delivers the same outcomes as multiple, expensive enterprise technologies, but with a radically lighter footprint + much, much faster.

Speak to us today to find out more.

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Everything you need in one platform.

Integration, storage, data processing, automation, AI + apps: one platform.

ownership

We own, build + run our own technology.

No resellers or third-party mark-ups; new capabilities are aligned to you.

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Delivered for you by our specialists.

We design, build, deploy + support -no need for developers or consultants.

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Start small then scale, infinitely.

Start small, expand across sites + teams without engineering or lock-in.

 

NEW EBOOK

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The New Rules of Operational Software:

Why industrial + asset-rich organisations are moving beyond legacy platforms to build faster, smarter operational systems.

Operational technology and data is reshaping how businesses operate, but results from new investments are often mixed.

Download our free eBook to discover how you can modernise your own operational software faster, cheaper + without ripping out all the systems, hardware, plant, and technology that you already have in place - in weeks.

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Rayven technical FAQs.

The questions hospitality IT and digital teams most often ask when looking at Rayven:

Rayven sits on top of your existing systems and connects PMS, POS, booking, housekeeping and operational platforms so data flows between them without replacement.

No. Rayven is designed to work alongside your existing systems, extending and connecting them rather than replacing them. 

We regularly work with systems like Oracle OPERA, Mews, RMS, SiteMinder, SevenRooms and other hospitality platforms, along with your existing data stores.

Yes. By connecting systems and improving data flow, we help deliver more consistent and responsive guest experiences. 

Yes. We connect systems and data across teams and locations, improving visibility and reducing delays in coordination. 

Yes. We automate processes and data handling across systems, reducing admin and improving efficiency.

Because the Rayven Platform is largely preconfigured, solutions can be designed and deployed in weeks rather than long development cycles.

You retain full control over your data. Rayven connects to your systems and works with your existing data infrastructure. 

Rayven is ISO 27001 accredited and follows strict security standards across data handling, access control and infrastructure.

AI is used to analyse data, support decisions and improve performance across guest services and operations. 

AI is implemented with defined rules, oversight and controls to ensure transparency and alignment with your requirements. 

Yes. You have full control to update workflows, rules and applications as your needs evolve. 

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Rayven is loved by IT, Digital, Ops... everyone.

Rated 5/5 based on over 120 reviews across SourceForge, Capterra, GetApp, Software World, DEVPOST + G2.

  • 'Easy IoT solutions.'


    Capterra

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  • "A practical solution
    for connecting our
    machinery and data."


    EtikaEtiko    , CEO, Machinery

  • 'Fast, reliable, and
    developer-friendly.'

    Chloe, IT
    SourceForge

  • 'Allows us to deliver
    a remarkable number
    of different energy
    and IoT solutions.'

    GavinGavin, CEO
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  • sourceforge-100H

  • "A more user-friendly
    alternative, eliminating
    the heavy setups."


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  • "A versatile low-code
    platform that
    really delivers."


    Marof, Outsourcing
    SourceForge

  • 'The best balance
    of no-code simplicity
    and dev flexibility.'


    Alexander, Developer

    Capterra

  • 'Switch to code when
    needed is incredibly
    useful.'


    SourceForge

  • GetApp-100H

  • "A true all-in-one
    platform for
    IT Teams."


    MargaritaMargarita    ,
    IT Consultant

  • 'Rayven helps us
    move from idea
    to execution fast.'

    James, Mechanist
    SourceForge

  • 'We see Rayven as
    a key part of our
    digital transformation.'

    RobRob, CEO
    Riverina_Fresh_smaller

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  • 'Incredible for
    monitoring our critical
    medical storage.'


    Tami, Pharmaceuticals
    Capterra

  • "Fast automation, great
    for fraud and
    risk management."


    Frank, Risk Manager,
    Insurance
    G2

  • 'A powerful all-in-one
    platform for building apps
    and automations.'

    SourceForge

  • 'Powerful adaptive
    analytics &
    predictive maintenance.'


    Capterra

  • Software-Advice-100H

  • "Rayven services
    the divide between
    product and IT!"


    JeffreyJeffrey    , Product Supervisor,
    Wholesale

  • 'Scalable low-code
    platform that saves
    dev teams time.'

    Prafull, Developer
    SourceForge

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  • 'The platform's flexibility
    means we can address
    a broad range of use cases.'

    Digital Manger
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  • 'Powerful loT + AI platform
    that simplifies complex
    data management.'


    Adam, Risk Manager, IT
    G2

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  • "Scales with you -
    MVP vs. Production."


    SourceForge

  • 'Rayven helped us
    streamline operations
    across stores.'


    Erin, Senior Manager

    Capterra

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