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Custom Retail Process Automations, AI + Software

Build the retail software, automation + AI your business really needs.

Improve CX, fix stock and fulfilment issues, and streamline processes across your business - with software, automation + AI built around how you operate.

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Stock issues, delays + inefficiency build up whenen your systems, processes, and people don’t work together.

Rayven fixes that in weeks.

Most retail businesses run across multiple systems - POS, eCommerce platforms, ERP, inventory and WMS, marketplaces and spreadsheets - none of which are properly connected.

This shows up everywhere. Stock data doesn’t match reality, orders get delayed, fulfilment becomes inconsistent + teams rely on manual workarounds just to keep things moving.

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Rayven solves your customer, integration, AI, visibility + capability gap challenges, fast.

We build custom retail software, automation + AI that fits how your business actually works - not how a generic product expects it to.

We work alongside systems like Shopify, Magento, Netsuite, SAP, Microsoft Dynamics + your existing files and data stores - we don’t replace them. We connect them with the rest of your environment to deliver new capabilities and fill the gaps they can’t, e.g. automation, niche apps + custom AI.

Our team achieves this via our world-leading Rayven Platform; rapidly designing, building + deploying custom solutions on top of your existing systems. Our approach removes manual work, avoids mistakes, improves control + runs without replacing what you already rely on - in weeks.

(Some of) what we build for retail businesses.

We design and build the systems, automation, and AI you need to improve customer experience (CX), fix stock and fulfilment issues + connect your business - without replacing what you already use.

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Inventory + Stock Visibility Systems

We build systems that bring together stock data across stores, warehouses + channels via existing systems and IoT. This improves accuracy and reduces stockouts and overselling.

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Real-Time Business Visibility + Reporting

We build real-time visibility across orders, stock, fulfilment, finance, IT, OT + IoT. Remove manual data consolidation and improve decision-making.

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Customer Onboarding + Journey Automation

Streamline onboarding and customer journeys by connecting systems, automating steps + delivering seamless customer experiences.

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Automate Processes Across Supply Chain

We automate manual processes, approvals + handoffs across ordering, fulfilment and inventory. This reduces workload and improves consistency.

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In-Store Environment Optimisation

Create a complete, remote real-time view of in-store conditions. Track occupancy, energy, HVAC, temperature + resource use. Combine with financials. Remote control.

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Maintenance + Service Coordination

We connect maintenance, service + asset data across systems. This improves planning, coordination, and response times.

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Customer + Supplier Portals

We build secure portals for customers and supplier to access information, submit requests, interact + track activity. Improve CX, automate + streamline interactions.

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Our Australia-based team can integrate + unite the systems you already use to deliver a custom mining solution that's guaranteed to fit.

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How Rayven does it:

70%: The Rayven Platform.

Our team use our unified, ground-breaking Rayven Platform.

The Rayven Platform sits over-the-top of all your current systems, equipment, forms, spreadsheets + files that you already use; connecting and sharing data across them all, instantly.

We then use the platform's inbuilt capabilities to build what you need and - because it's 70% preconfigured - we can deploy it in weeks, enabling us to deliver cheaper and deliver an ROI faster.

Future-ready, scalable + capability-rich: you'll even be able to access and develop your platform instance yourself after deployment.

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30%: Our expert team.

Our multi-disciplined team of experts work with you from start-to-forever - not just developing your solution, but helping to support, scale + enhance it over time.

To keep delivery efficient, we use our own technology and proven 6-step approach, enabling us to deploy faster, for less + without unnecessary overheads - setting you up for long-term success.

Why our approach works.

We don’t start from scratch, we balance customisability + capability with speed and long-term support.

70%

Ready-to-go from
the start.

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The Rayven Platform has the capabilities of multiple technologies, united + ready-to-go.

Get everything you need without the costs, complexity + internal resources needed to manage it.

30%

Customised
for you.

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We work with you to deliver what you need now - without technology bloat, consultants, or multiple licenses.

Then we stay with you: supporting, improving + scaling your solution.

Why you should work with Rayven.

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Complete
platform + team.

You get both the technology and the multi-disciplined expert team to deliver it - under one roof + commercial agreement.

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No internal build + running overheads

No development team to hire, no infrastructure to maintain + no ongoing burden on your people.

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Works with all your
existing systems

Rayven connects-to and builds-on what you already have, guaranteed, protecting existing investments + removing risks.

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Handles real-world complexity

We are experienced in the kinds of hard, messy, multi-system problems that others walk away from.

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Delivered faster,
for less

Our 70/30 approach means we are don't start from scratch, lowering costs + cutting deliver and time-to-value by 66%.

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Future-proofed + designed to evolve

We stay with you, updating and extending your solution as your business grows and technology changes.

Speak to one of our experts to discover how we can help you, fast:

Book a 1-on-1 call with one of our Australia-based team.

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The process + technology that delivers your solution:

Delivery process.

Our delivery model is built to get you live quickly without the cost, complexity or delays of traditional development.

We combine a proven approach with our platform to reduce effort, accelerate delivery and ensure what’s built actually works in your environment.

The result is faster time-to-value, lower cost + no ongoing internal overhead. And once live, your solution is fully-supported.

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The foundation of your solution.

We use our Rayven Platform to design, build + run real-time systems on top of your existing environment.

Our platform's all-in-one architecture spans ingestion, processing, execution + presentation, so there’s no need to stitch together multiple tools.

  • Integration layer: Pre-built connectors, custom integrations, APIs, file ingestion, IoT protocols (MQTT, OPC-UA), bidirectional data flow

  • Data layer: Real-time processing, structured data tables, time-series handling, transformation, aggregation, document parsing, hybrid SQL/Cassandra databases, unified data management

  • Execution layer: Workflow automation, event triggers, control systems, calculations, machine learning, predictive + generative AI

  • Presentation/UI layer: Custom software, dashboards, dynamic reports, widgets, UI customisation, form builders, screen flows + hierarchies

  • Platform services: Hosting, deployment architecture, user management, enterprise security, monitoring + usage metrics

The result is a single platform capable of integrating, processing + executing in real-time that gives us a foundation to build and run entirely new operational software, automation + custom AI for you, fast.

(Some of) what we can build into your solutions:

Build the systems, automation + visibility you need to manage your mining at scale - connecting what you already use and turning data into action.

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Real-Time Data Integration.

We connect systems, APIs and data sources so information flows across your business.

Outcome: no duplication + consistent, up-to-date data.

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Data Processing + Transformation.

We clean, structure + standardise data so that it can move between systems.

Outcome: reliable data + fewer errors across processes and systems.

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Workflow + Process Automation.

We automate multi-step processes, approvals + handoffs across your tools.

Outcome: reduced manual work + faster processes.

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Business Rules + Decision Logic.

We define and enforce rules that drive workflows, validations + decisions.

Outcome: consistent execution + better control.

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AI Models + Intelligent Agents.

We use AI to process data, detect patterns + support decisions within your workflows.

Outcome: less manual handling + faster decision-making.

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Customer + Staff Portals.

We build secure portals for teams + customers to access and manage information.

Outcome: better experience + fewer manual interactions.

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Reporting + Dashboards.

We build real-time dashboards + reporting across your systems.

Outcome: faster insight + clearer visibility.

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Security, Access + Governance Controls.

We control access, enforce permissions, and maintain auditability across data, workflows + apps.

Outcome: reduced risk + audit-ready processes.

The types of applications we can build for you.

Anything. Rayven can build any automation, custom AI, integration, data platform, or application you need.

Give us a business problem, metric, or process you want to improve; and our experts will build you a custom-fit, future-proofed solution that's ready in weeks.

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Retail
App Examples.

  • AI Demand Pattern + Trend Analysis Tools
  • AI Workflow Assistance + Decision Tools
  • Allocation + Replenishment Workflow Tools
  • Backorder + Exception Handling Tools
  • Click + Collect Coordination Tools
  • Customer Order Tracking Tools
  • Data Integration + Sync Services
  • Demand Planning + Forecasting Tools
  • Document + Supplier Data Processing Tools
  • E-commerce Order Orchestration Tools
  • Exception Management + Escalation Workflows
  • Fulfilment Tracking + Coordination Tools
  • Inventory + Stock Visibility Dashboards
  • Inventory Adjustment + Reconciliation Tools
  • Inventory Sync + Data Matching Tools
  • Multi-Channel Order Management Tools
  • Multi-System Data Views + Dashboards
  • Order Processing + Routing Workflows
  • Order Status + Exception Dashboards
  • Pricing + Promotion Workflow Tools
  • Procurement + Supplier Coordination Tools
  • Process Automation + Workflow Tools
  • Product Data + Catalogue Management Tools
  • Real-Time Reporting + Dashboards
  • Reconciliation + Data Matching Tools
  • Returns + Reverse Logistics Tools
  • Sales + Performance Tracking Dashboards
  • Shipment Tracking + Coordination Tools
  • Stock Movement + Transfer Tools
  • Store + Warehouse Coordination Tools
  • Supply Chain Workflow Automation Tools
  • Task + Workflow Management Tools
  • Vendor + Supplier Tracking Tools
  • Workflow Visibility + Tracking Dashboards

Why Rayven costs less than enterprise solutions.

Businesses of all shapes and sizes need powerful systems, but not the cost and chaos that come with traditional enterprise software.

Rayven delivers the same outcomes as multiple, expensive enterprise technologies, but with a radically lighter footprint + much, much faster.

Speak to us today to find out more.

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Everything you need in one platform.

Integration, storage, data processing, automation, AI + apps: one platform.

ownership

We own, build + run our own technology.

No resellers or third-party mark-ups; new capabilities are aligned to you.

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Delivered for you by our specialists.

We design, build, deploy + support -no need for developers or consultants.

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Start small then scale, infinitely.

Start small, expand across sites + teams without engineering or lock-in.

 

NEW EBOOK

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The New Rules of Operational Software:

Why industrial + asset-rich organisations are moving beyond legacy platforms to build faster, smarter operational systems.

Operational technology and data is reshaping how businesses operate, but results from new investments are often mixed.

Download our free eBook to discover how you can modernise your own operational software faster, cheaper + without ripping out all the systems, hardware, plant, and technology that you already have in place - in weeks.

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Rayven technical FAQs.

The questions retail business' IT and digital teams most often ask when looking at Rayven:

Rayven sits on top of your existing systems and connects POS, ecommerce, ERP, inventory and warehouse platforms so data flows between them without replacement. 

No. Rayven is designed to work alongside your existing systems, extending and connecting them rather than replacing them. 

We regularly work with systems like Shopify, Magento, Netsuite, SAP, Microsoft Dynamics and warehouse platforms, along with your existing data stores. 

Yes. We connect and align stock data across systems so you have a consistent, up-to-date view of inventory across channels.

Yes. We build workflows that connect ordering, processing and fulfilment, reducing delays and improving consistency. 

Because the Rayven Platform is largely preconfigured, solutions can be designed and deployed in weeks rather than long development cycles. 

Yes. We automate workflows, approvals and data handling across systems, reducing manual effort and improving efficiency.

You retain full control over your data. Rayven connects to your systems and can work with your existing data storage and infrastructure. 

Rayven is ISO 27001 accredited and follows strict security standards across data handling, access control and infrastructure. 

Yes. Everything is built around how your business operates, ensuring it fits your systems and workflows. 

AI can be used to analyse demand, detect patterns and support decisions within workflows, helping improve stock planning and operations. 

Yes. You have full control to update workflows, rules and applications as your needs evolve. 

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Rayven is loved by IT, Digital, Ops... everyone.

Rated 5/5 based on over 120 reviews across SourceForge, Capterra, GetAppSoftware World, DEVPOST + G2.

  • 'Easy IoT solutions.'


    Capterra

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  • "A practical solution
    for connecting our
    machinery and data."


    EtikaEtiko
    , CEO, Machinery

  • 'Fast, reliable, and
    developer-friendly.'

    Chloe, IT
    SourceForge

  • 'Allows us to deliver
    a remarkable number
    of different energy
    and IoT solutions.'

    GavinGavin, CEO
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  • "A more user-friendly
    alternative, eliminating
    the heavy setups."


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  • "A versatile low-code
    platform that
    really delivers."


    Marof, Outsourcing
    SourceForge

  • 'The best balance
    of no-code simplicity
    and dev flexibility.'


    Alexander, Developer

    Capterra

  • 'Switch to code when
    needed is incredibly
    useful.'


    SourceForge

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  • "A true all-in-one
    platform for
    IT Teams."


    MargaritaMargarita
    ,
    IT Consultant

  • 'Rayven helps us
    move from idea
    to execution fast.'

    James, Mechanist
    SourceForge

  • 'We see Rayven as
    a key part of our
    digital transformation.'

    RobRob, CEO
    Riverina_Fresh_smaller

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  • 'Incredible for
    monitoring our critical
    medical storage.'


    Tami, Pharmaceuticals
    Capterra

  • "Fast automation, great
    for fraud and
    risk management."


    Frank, Risk Manager,
    Insurance
    G2

  • 'A powerful all-in-one
    platform for building apps
    and automations.'

    SourceForge

  • 'Powerful adaptive
    analytics &
    predictive maintenance.'


    Capterra

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  • "Rayven services
    the divide between
    product and IT!"


    JeffreyJeffrey
    , Product Supervisor,
    Wholesale

  • 'Scalable low-code
    platform that saves
    dev teams time.'

    Prafull, Developer
    SourceForge

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  • 'The platform's flexibility
    means we can address
    a broad range of use cases.'

    Digital Manger
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  • 'Powerful loT + AI platform
    that simplifies complex
    data management.'


    Adam, Risk Manager, IT
    G2

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  • "Scales with you -
    MVP vs. Production."


    SourceForge

  • 'Rayven helped us
    streamline operations
    across stores.'


    Erin, Senior Manager

    Capterra