Platform > Security, Governance + Hosting Layer > Hosting + Management
Hosting + management.
Your applications, data + infrastructure - fully managed, always available, on the cloud provider of your choice.
CAPABILITY OVERVIEW
Infrastructure that works, without the overhead.
Rayven's fully managed hosting eliminates the infrastructure burden entirely.
Uptime monitoring, automated backups, security patching, performance optimisation + horizontal scaling are all handled by Rayven's team. You get enterprise-grade hosting without the cost of running it yourself.
Every deployment option delivers identical platform functionality, the same security model + the same managed service from Rayven's team. No vendor lock-in. No infrastructure build required.
Deploy on the cloud provider that fits your requirements:
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Rayven's own managed Azure infrastructure (default, fully managed)
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Your own Azure, AWS or Google Cloud tenant
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Private cloud within your own environment
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On-premise hardware within your own data centre
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Edge deployment for low-latency, local processing
KEY CAPABILITIES
What Hosting + Management gives you.
Multi-cloud + on-premise deployment
Deploy to Rayven's managed Azure cloud, your own Azure, AWS or GCP tenant, a private cloud environment, or on-premise hardware. Your choice of provider. Your existing cloud agreements honoured. Your data residency requirements met. No rebuilding required to migrate between deployment models.
No single point of failure
All web servers + databases are mirrored across multiple virtual machines. All databases + services are redundant. Data is replicated across geographical zones. Nodes, storage + services can be added or changed without downtime - horizontal scaling with zero service interruption.
Fully managed operations
Rayven's team manages everything: uptime monitoring, automated backups, security patching, performance optimisation + capacity management. No internal IT resource required to maintain the platform. 24/7 coverage ensures issues are identified and resolved before they become visible to users.
CI/CD + environment management
Deploy across dev, staging + production environments with full CI/CD pipelines, versioning + environment promotion. Manage configuration changes, workflow deployments + application updates through a controlled release process - without manual server administration or downtime-inducing deployments.
Real-time monitoring + observability
Built-in logs, metrics, tracing + alerts provide full visibility of application health, data flow performance + infrastructure status. Real-time monitoring dashboards surface errors, latency spikes + throughput anomalies as they occur. Severity-based alerting notifies the Rayven team + your designated contacts when service conditions warrant attention.
Automated backup + disaster recovery
Daily automated backups across all databases with 60-day retention by default. Weekly retention for one year, monthly for three years. Data is replicated across geographic zones - if one zone experiences an incident, services continue from replicated infrastructure without data loss or manual recovery intervention.
HOW IT CONNECTS: EXPLAINER
Where Hosting + Management fit in the Rayven Platform stack.
Hosting + Management is the infrastructure foundation beneath every other layer of the platform. Every integration, data processing workflow, AI model, dashboard + application runs on this managed infrastructure.
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The Integration Layer ingests data through network endpoints hosted and secured within this infrastructure
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The Data Layer stores all MySQL + Cassandra data on hosted, redundant, backed-up databases
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The Execution + Presentation Layers run all workflow logic, AI processing + user interfaces on managed compute
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The Security Layer operates within the same infrastructure - encryption, access controls + audit logging are applied at the infrastructure level
You don't interact with the hosting layer directly. It simply ensures every other capability is always available, always performant + always recoverable.
USE CASES
How Hosting + Management gets used.
Enterprise deploying within its own Azure tenant
A large infrastructure company requires that all operational data remains within their own Azure tenant to meet data sovereignty + compliance requirements. Rayven deploys the full platform stack within the client's Azure environment, with Rayven's team managing the deployment, patching + monitoring. The client retains control of the tenant; Rayven retains responsibility for the platform.
SME running a full operational platform with no IT team
A growth-stage business with no internal IT infrastructure team deploys on Rayven's managed Azure cloud. Rayven handles everything - uptime, backups, scaling, patching + security. The business runs a full data integration, automation + AI platform with enterprise-grade hosting without any internal infrastructure overhead or DevOps resource.
Partner hosting a white-label multi-client platform
An MSP deploys a white-label operational platform for multiple clients on Rayven's managed infrastructure. Tenant isolation keeps each client's data and configuration separate on shared infrastructure. The MSP delivers a branded, always-available client portal without managing servers, databases or uptime. Rayven's managed service covers the infrastructure; the MSP covers the client relationship.
Rayven Hosting + Management FAQs:
Where is Rayven hosted?
Rayven's managed cloud service runs on AWS and Azure infrastructure. Customers select their preferred cloud provider and region during provisioning to meet data residency requirements. See Deployment + Architecture.
What SLA does Rayven provide for uptime?
Rayven's managed cloud service carries a defined uptime SLA. Specific terms are agreed per contract and vary by deployment type. Contact Rayven to discuss current SLA commitments for your use case. See Security Layer.
How are platform updates and maintenance windows managed?
Platform updates are applied during scheduled maintenance windows with advance notice to account administrators. Critical security patches may be applied outside scheduled windows with appropriate communication. See Enterprise Security.
Can organisations self-host Rayven?
Yes. Rayven can be deployed on-premises or in a customer-managed cloud account. Self-hosted deployments give full infrastructure control and are common for regulated industries or strict data sovereignty requirements. See Deployment + Architecture.
Does Rayven provide managed backups?
Yes. Managed cloud deployments include automated daily backups of database and configuration data with configurable retention periods. Point-in-time recovery is available for critical data tiers. See Security Layer.
What monitoring is in place for the hosted Rayven platform?
Rayven operates 24/7 infrastructure monitoring covering uptime, CPU, memory, disk I/O, and database performance. Alerts route to the platform operations team and are tracked to resolution. See Security Layer.
Can organisations access their own hosting logs and metrics?
Yes. Platform-level usage metrics, error logs, and performance data are accessible through the Rayven admin interface. Detailed infrastructure logs can be made available on request for enterprise deployments. See Usage + Metrics.
How are security patches applied to hosted Rayven instances?
Critical security patches are applied to managed cloud instances by the Rayven operations team with urgency based on severity. Customers are notified before and after critical patch windows. See Enterprise Security.
What disaster recovery capabilities does Rayven offer?
Managed cloud deployments include defined recovery point objectives and recovery time objectives. Backups are stored in geographically separate locations and disaster recovery procedures are tested on a regular schedule. See Security Layer.
Can the hosting region be selected for data sovereignty purposes?
Yes. Customers can specify their preferred AWS or Azure region during deployment setup, ensuring data remains within the selected jurisdiction and supporting compliance with privacy legislation. See Deployment + Architecture.
Also in Security, Governance + Hosting:
White Labelling
Custom domain, branding, colour palette + multi-tenant configuration for client-facing applications.
Deployment + Architecture
SaaS, private cloud, on-premise + Edge deployment options with identical functionality across all models.
Users, Roles + Access
Role-based access control, SSO, MFA + workspace-level permission management across all users.
Usage + Metrics
Real-time visibility of platform usage, workflow performance, data volumes + resource consumption.
Enterprise Security
Encryption at rest + in transit, network segmentation, secrets management + compliance-ready governance.
Governance + Controls
Data retention policies, deployment controls, rate limits + environment isolation across the platform.
Audit Trails + Logs
Complete, immutable records of every user action, data change + workflow execution across the platform.
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