SALESFORCE INTEGRATION · BUILT FOR EVERYTHING ELSE

Salesforce integration that reaches the systems other tools can't.

Q: How is this different from Salesforce CRM integration?

This page covers Agentforce agentic AI; the [Salesforce Sales Cloud](/solutions/data-integration-platform/crm-integration/salesforce-sales-cloud-integration) page covers CRM data integration. Rayven grounds Agentforce agents in operational data beyond the CRM, and separately connects Sales Cloud.

Connect Salesforce Agentforce to every OT, IoT, app + operational system beyond the CRM. Ground its agents in real-time operational data, and action their decisions in the systems that act.

Get my Salesforce integration plan → Talk to us

★★★★★5/5 · 140+ reviews Australian-built 99.9% platform uptime

Live demo · Claude querying Salesforce + ops via Rayven MCP

What's the status of the OT, IoT + operational systems → Salesforce Agentforce flow today?

All flowing. Ground agents beyond CRM is live. No blockers flagged.

OT, IoT + operational systemsSalesforce Agentforce

Trusted by 240+ teams across Australia + globally

THE REALITY

Salesforce is brilliant at what it does. Useless at everything else your data + AI needs to touch.

Agentforce agents reason well over CRM and Data Cloud, but they cannot see live plant, asset or app state, and their actions stop at the edge of the Salesforce platform.

The integration tool you've already tried probably can't fix it.

What Zapier + iPaaS reach

App-to-app. Useful, until it isn't.

Connectors for Salesforce, Slack + a thousand other cloud apps. Cheap + fast for the easy half of integration. Where they hit a wall:

Real-time OT, IoT and SCADA data beyond the CRM that Agentforce agents should reason on
ERP, work-order and field apps that agent actions should drive outside Salesforce
Operational databases and lakes holding context Data Cloud does not hold
Streaming event sources that should trigger Agentforce agents in real-time

What Rayven reaches

OT, IoT, ERP, apps + operations. One platform.

The integration platform built for what other tools can't (or won't) reach - plus an AI data fabric, MCP server + app builder layered on top.

Salesforce + every ERP, database and enterprise data system
OT/IoT, ERP, apps, databases, streaming + custom-built connectors.
Files, legacy SQL, FTP + custom-built connectors
Real-time bidirectional sync, tier-aware + rate-limit-safe
AI Data Fabric, MCP, automation + custom apps included

WHAT YOU CAN BUILD

Salesforce + Rayven: AI, automation + tools that reach every system you run.

5 examples of what Rayven customers run on Salesforce + integrated systems. Built in weeks, not months.

OT, IoT + operational systems → Salesforce Agentforce

Ground agents beyond CRM

Real-time OT, IoT, SCADA and app data streams into Agentforce grounding, so agents reason on live operations beyond CRM and Data Cloud, not just customer records.

Top 5 accounts trending toward churn?

5 flagged. Usage drop + support backlog + late renewal. Owners notified.

SalesforceOTProduct DB

Salesforce Agentforce → ERP + work orders

Agent actions reach every system

Agentforce actions post to ERP, work orders and field apps outside Salesforce in real-time, so an agent decision becomes an operational task.

Which won deals are stuck pre-invoice?

3 stuck. 2 drafts in accounting, 1 awaiting PO. Auto-finalise?

SalesforceERP + work ordersXero

Operational events → Agentforce agents

Event-triggered agents

State changes and threshold breaches trigger Agentforce agents in real-time with live operational context attached, so responses fire on real events.

Status check - is everything in sync?

All current. Last sync 38 seconds ago, no backlog.

SalesforceOperational eventsAgentforce agents

Operational systems → Salesforce Data Cloud

Enrich Data Cloud with operations

Live operational signals stream into Salesforce Data Cloud so Agentforce grounds on a picture wider than the CRM alone.

Anything that needs my attention right now?

3 items. 1 deal stuck, 1 account flagged, 1 task overdue.

SalesforceOperational systems

Salesforce Agentforce → Dashboards + field apps

Surface decisions to teams

Agent decisions and recommendations surface in operational dashboards and field apps where operations and service teams act on them.

Snapshot of activity in the last 24 hrs?

47 events processed. 0 errors, 2 retries, all current.

SalesforceDashboards

BEYOND INTEGRATION

Integration is the start with Rayven.
Here's what comes with it.

Rayven isn't just a Salesforce connector. It's the operational software platform underneath - so once Salesforce is connected, four more capabilities come online by default.

AI-ready data layer (AI Data Fabric)

Salesforce data joined with ERP, IoT + legacy - contextualised, unified and structured so AI models, agents and tools can use it without ETL prep work.
Learn more →

Live AI access (Rayven MCP)

Claude, ChatGPT + Gemini get live, governed access to Salesforce and every other connected system. Your AI stops guessing - cites real Salesforce records + numbers.
Learn more →

Automation + AI agents

Workflows + AI agents act on Salesforce data without human intervention - escalate at-risk accounts, trigger operational work, auto-update forecasts, draft customer comms.
Learn more →

Custom apps + portals

Unified customer portals, ops dashboards, mobile field apps, partner portals - built on top of integrated Salesforce data. No separate BI tool, no separate dev stack.
Learn more →

All on top of your existing stack. No rip + replace. Salesforce stays Salesforce. Rayven works on what you've already built. Specifically tuned for Agentforce grounding beyond CRM, Data Cloud enrichment and action writeback outside Salesforce.

The Rayven

AI Data Fabric

MULTIMODAL DATA IN

THE RAYVEN PLATFORM

AI CAPABILITIES OUT

SCADA + OT

Databases

Streaming Feeds

IoT + Sensors

Documents + PDFs

Video + Images

Audio + Voice

Manual + Forms

APIs + Webhooks

AI Agents

Predictive AI + ML

Conversational AI

Real-time Training

AI-led Execution

Multimodal AI

Anomaly Detection

Forecasting

Vision + Edge

Gen AI Summaries

SALESFORCE INTEGRATION · WHICH PATH

Pick the right tool for your stack.

Salesforce integration looks different at every scale. Honest comparison of the four common paths - Rayven only wins on some of them.

Capability

Rayven

Zapier · Workato

MuleSoft · Boomi

Build it yourself

Salesforce to other cloud apps

Yes

Best in class

Yes

DIY effort

Salesforce to legacy DB / files / FTP

Yes

Partial

Yes

DIY effort

Real-time, tier-aware + rate-limit-safe

Yes

Throttled / paid

Yes

Hard to get right

Agentforce grounding beyond CRM + operational actioning

Built in

CRM records only

Custom build

Hard to get right

AI-ready data layer + MCP for AI

Built in

Custom apps + portals on connected data

Built in

Not included

Separate product

Build it

Australian-built · sovereign deploy

Available

US-hosted

Configurable

You decide

Cost vs enterprise iPaaS

Significantly lower

Cheap at low volume

Premium pricing

Internal cost

Time to live

2-12 weeks

Days · per Zap

3-9 months

6-18 months

WHY RAYVEN · NOT JUST ANY CONNECTOR

The integration is the easy bit.
The platform + team behind it is the difference.

99.9% platform uptime

Platform + team. One commercial.

Not five vendors stitched together. Rayven is the platform AND the Australia-based expert team that scopes, builds + supports it. One commercial. No licence stacking, no finger-pointing.

AGENT GROUNDING BEYOND CRM

Built for Agentforce's grounding and action model.

Rayven feeds Agentforce grounding and Salesforce Data Cloud with real-time operational data through Salesforce REST APIs and OAuth, handling API governor limits. Agent actions are wired to real operations, so Agentforce decisions post to ERP and work orders outside Salesforce in real-time.

5/5 · 140+ REVIEWS

We stay after go-live.

No handoff. No disappearing. Rayven is a long-term partner when your Salesforce evolves, your stack changes, or you push further. 24/7 support. Same team, same platform, same commercial.

DEPLOY HOW YOU WANT

Hosted your way, where you need.

Deploy as cloud, private cloud + on-premise - in Australia, the US, the UK, or anywhere else your Salesforce data needs to live. Your residency, your rules, your local compliance environment.

FAQS

The questions Salesforce admins, RevOps + IT ask first.

If you're evaluating Rayven for Salesforce integration, these are the things worth knowing before booking a call.

The 30-minute call covers

Your Salesforce + connected stack today
What's reachable + which systems to bring in first
Live walkthrough of Rayven against your scenario
Time, scope + delivery estimate
Honest read on whether Rayven's the right fit

What is Salesforce Agentforce integration?

Salesforce Agentforce integration connects Agentforce agents to your operational stack beyond the CRM - OT, IoT, ERP, apps and databases - so agents ground on live data and their actions reach the systems that act. Rayven delivers it as part of an AI data fabric, not a single-purpose connector.

How does Rayven connect Salesforce Agentforce to other systems?

Rayven uses Salesforce and Agentforce APIs to feed grounding and Data Cloud with real-time operational data and wires agent actions to real Rayven actions outside Salesforce. See the Rayven Platform for how the layers fit.

How is this different from Salesforce CRM integration?

This page covers Agentforce agentic AI; the Salesforce Sales Cloud page covers CRM data integration. Rayven grounds Agentforce agents in operational data beyond the CRM, and separately connects Sales Cloud.

Does Rayven replace Salesforce Agentforce?

No. Rayven is not an AI platform and does not replace Agentforce - it is the real-time AI data fabric that grounds Agentforce agents in live operational data and operationalises their actions beyond Salesforce. Your agents stay on the Salesforce platform.

What are common Salesforce Agentforce integration use cases?

Grounding agents beyond CRM, enriching Data Cloud with operations, event-triggered agents and pushing actions into ERP and work orders. See the automations above for specifics.

What are the technical specifics of Salesforce Agentforce integration with Rayven?

Rayven integrates Salesforce Agentforce through Salesforce REST APIs with OAuth and Connected App authentication, respecting platform API governor limits. Agentforce agents, actions, topics and Data Cloud grounding are handled as first-class flows. Live operational data - OT, IoT, SCADA, ERP and app events - streams into Agentforce grounding and Data Cloud via 1,228+ connectors, OPC-UA, MQTT, CDC and API, so agents reason on operations beyond the CRM rather than customer records alone. Agent actions are wired to real Rayven actions, so outputs write back to operational targets like ERP, work orders and dashboards outside Salesforce with field-level mapping. This is the Agentforce integration; CRM data is covered by Salesforce Sales Cloud. Validated against Agentforce and Data Cloud endpoints, Rayven stays the AI data fabric around Agentforce - it never becomes or replaces it.

Sectors

Job Roles

Overview

Set Engagements

Overview

We Partner With

Library

Our Company

Salesforce integration that reaches the systems other tools can't.

Salesforce is brilliant at what it does. Useless at everything else your data + AI needs to touch.

App-to-app. Useful, until it isn't.

OT, IoT, ERP, apps + operations. One platform.

Salesforce + Rayven: AI, automation + tools that reach every system you run.

Ground agents beyond CRM

Agent actions reach every system

Event-triggered agents

Enrich Data Cloud with operations

Surface decisions to teams

Integration is the start with Rayven.
Here's what comes with it.

AI-ready data layer (AI Data Fabric)

Live AI access (Rayven MCP)

Automation + AI agents

Custom apps + portals

Rayven is a five-layer platform ALL your integrations + much more
can run on.

Pick the right tool for your stack.

The integration is the easy bit.
The platform + team behind it is the difference.

Platform + team. One commercial.

Built for Agentforce's grounding and action model.

We stay after go-live.

Hosted your way, where you need.

The questions Salesforce admins, RevOps + IT ask first.

The 30-minute call covers

What is Salesforce Agentforce integration?

How does Rayven connect Salesforce Agentforce to other systems?

How is this different from Salesforce CRM integration?

Does Rayven replace Salesforce Agentforce?

What are common Salesforce Agentforce integration use cases?

What are the technical specifics of Salesforce Agentforce integration with Rayven?

Salesforce + AI integration.
In weeks, not months.

Sectors

Job Roles

Overview

Set Engagements

Overview

We Partner With

Library

Our Company

Salesforce integration that reaches the systems other tools can't.

Salesforce is brilliant at what it does. Useless at everything else your data + AI needs to touch.

App-to-app. Useful, until it isn't.

OT, IoT, ERP, apps + operations. One platform.

Salesforce + Rayven: AI, automation + tools that reach every system you run.

Ground agents beyond CRM

Agent actions reach every system

Event-triggered agents

Enrich Data Cloud with operations

Surface decisions to teams

Integration is the start with Rayven.Here's what comes with it.

AI-ready data layer (AI Data Fabric)

Live AI access (Rayven MCP)

Automation + AI agents

Custom apps + portals

Rayven is a five-layer platform ALL your integrations + much morecan run on.

Pick the right tool for your stack.

The integration is the easy bit.The platform + team behind it is the difference.

Platform + team. One commercial.

Built for Agentforce's grounding and action model.

We stay after go-live.

Hosted your way, where you need.

The questions Salesforce admins, RevOps + IT ask first.

The 30-minute call covers

What is Salesforce Agentforce integration?

How does Rayven connect Salesforce Agentforce to other systems?

How is this different from Salesforce CRM integration?

Does Rayven replace Salesforce Agentforce?

What are common Salesforce Agentforce integration use cases?

What are the technical specifics of Salesforce Agentforce integration with Rayven?

Salesforce + AI integration.In weeks, not months.

Integration is the start with Rayven.
Here's what comes with it.

Rayven is a five-layer platform ALL your integrations + much more
can run on.

The integration is the easy bit.
The platform + team behind it is the difference.

Salesforce + AI integration.
In weeks, not months.