RELIABLE INTEGRATION · BUILT FOR EVERYTHING ELSE

Reliable integration that reaches the systems other tools can't.

Q: What are the most common Reliable Controls integration use cases?

Top use cases are alarm-to-work-order into [CMMS](/solutions/data-integration-platform/cmms-integrations), MACH data to the [energy model](/solutions/data-integration-platform/ems-integration), supervised setpoint writeback and estate-wide AI. See the [automations above](/solutions/data-integration-platform/bms-integration/reliable-controls-integration#automations) for specifics.

Connect Reliable Controls to the energy, work-order, ERP + AI systems your estate runs on. Unify MACH controllers with every other BMS brand across your buildings in real-time, while fire and life-safety stay untouched.

Get my Reliable integration plan → Talk to us

★★★★★5/5 · 140+ reviews Australian-built 99.9% platform uptime

Live demo · Claude querying Reliable + ops via Rayven MCP

What's the status of the Reliable Controls alarms + trends → CMMS flow today?

All flowing. Alarms become work orders is live. No blockers flagged.

Reliable Controls alarms + trendsCMMS

Trusted by 240+ teams across Australia + globally

THE REALITY

Reliable is brilliant at what it does. Useless at everything else your data + AI needs to touch.

Reliable Controls runs each site on native BACnet with clean trends, but RC-WebView keeps that data local, so energy, maintenance and finance never see the estate as one live view.

The integration tool you've already tried probably can't fix it.

What Zapier + iPaaS reach

SaaS-to-SaaS. Useful, until it isn't.

Connectors for Reliable, Slack + a thousand other SaaS apps. Cheap + fast for the easy half of integration. Where they hit a wall:

Energy + ESG platforms needing live kWh, demand and plant-runtime data per building
CMMS work-order systems that should raise a job when Reliable Controls alarms fire
ERP and finance systems needing building energy cost by site and asset
Data warehouses and AI agents needing live MACH point, trend and alarm history

What Rayven reaches

Energy, metering, ERP, work orders + AI. One platform.

The integration platform built for what other tools can't (or won't) reach - plus an AI data fabric, MCP server + app builder layered on top.

Reliable + every energy/EMS, work-order (CMMS) and ERP system
BACnet, Modbus, LonWorks, KNX, MQTT + custom-built connectors.
Files, legacy SQL, FTP + custom-built connectors
Real-time bidirectional sync, tier-aware + rate-limit-safe
AI Data Fabric, MCP, automation + custom apps included

WHAT YOU CAN BUILD

Reliable + Rayven: AI, automation + tools that reach every system you run.

4 examples of what Rayven customers run on Reliable + integrated systems. Built in weeks, not months.

Reliable Controls alarms + trends → CMMS

Alarms become work orders

A Reliable Controls alarm on an AHU, pump or valve raises a job in your CMMS automatically, with the trend attached. Maintenance acts on the fault before comfort slips.

Anything that needs my attention right now?

3 items. 1 deal stuck, 1 account flagged, 1 task overdue.

ReliableCMMS

Reliable Controls → Energy + ESG platform

MACH data to the energy model

Plant runtime, sub-meter kWh and demand from MACH controllers stream into your energy model in real-time. Energy teams optimise sequencing across the estate.

Snapshot of activity in the last 24 hrs?

47 events processed. 0 errors, 2 retries, all current.

ReliableEnergy + ESG platform

Energy + comfort setpoints → Reliable Controls

Supervised setpoint writeback

Where you scope it, Rayven writes optimised zone and schedule setpoints back to MACH controllers under supervision. Consumption drops while fire and life-safety stay untouched and Reliable Controls stays in charge.

Status check - is everything in sync?

All current. Last sync 38 seconds ago, no backlog.

ReliableEnergy

Reliable Controls → Data warehouse + AI agents

MACH data, AI-ready

Every point, trend and alarm streams into Rayven's Industrial AI Data Fabric. AI agents flag plant trending to failure and rank sites by energy waste across the portfolio.

Schedule fulfilment for this week's closed deals.

7 work orders created. 4 picked, 2 awaiting stock, 1 escalated.

ReliableData warehouseWMS

BEYOND INTEGRATION

Integration is the start with Rayven.
Here's what comes with it.

Rayven isn't just a Reliable connector. It's the operational software platform underneath - so once Reliable is connected, four more capabilities come online by default.

AI-ready data layer (AI Data Fabric)

Reliable data joined with ERP, IoT + legacy - contextualised, unified and structured so AI models, agents and tools can use it without ETL prep work.
Learn more →

Live AI access (Rayven MCP)

Claude, ChatGPT + Gemini get live, governed access to Reliable and every other connected system. Your AI stops guessing - cites real Reliable records + numbers.
Learn more →

Automation + AI agents

Workflows + AI agents act on Reliable data without human intervention - escalate at-risk accounts, trigger operational work, auto-update forecasts, draft customer comms.
Learn more →

Custom apps + portals

Unified customer portals, ops dashboards, mobile field apps, partner portals - built on top of integrated Reliable data. No separate BI tool, no separate dev stack.
Learn more →

All on top of your existing stack. No rip + replace. Reliable stays Reliable. Rayven works on what you've already built. Specifically tuned for Reliable Controls MACH controllers and RC-WebView trend history.

The Rayven

AI Data Fabric

MULTIMODAL DATA IN

THE RAYVEN PLATFORM

AI CAPABILITIES OUT

SCADA + OT

Databases

Streaming Feeds

IoT + Sensors

Documents + PDFs

Video + Images

Audio + Voice

Manual + Forms

APIs + Webhooks

AI Agents

Predictive AI + ML

Conversational AI

Real-time Training

AI-led Execution

Multimodal AI

Anomaly Detection

Forecasting

Vision + Edge

Gen AI Summaries

RELIABLE INTEGRATION · WHICH PATH

Pick the right tool for your stack.

Reliable integration looks different at every scale. Honest comparison of the four common paths - Rayven only wins on some of them.

Capability

Rayven

Zapier · Workato

MuleSoft · Boomi

Build it yourself

Reliable to other SaaS

Yes

Best in class

Yes

DIY effort

Reliable to OT / SCADA / IoT

Yes

Custom build

Months of work

Reliable to legacy DB / files / FTP

Yes

Partial

Yes

DIY effort

Real-time, tier-aware + rate-limit-safe

Yes

Throttled / paid

Yes

Hard to get right

Reliable Controls MACH points + RC-WebView

Built in

No BACnet support

Custom build

Hard to get right

AI-ready data layer + MCP for AI

Built in

Custom apps + portals on connected data

Built in

Not included

Separate product

Build it

Australian-built · sovereign deploy

Available

US-hosted

Configurable

You decide

Cost vs enterprise iPaaS

Significantly lower

Cheap at low volume

Premium pricing

Internal cost

Time to live

2-12 weeks

Days · per Zap

3-9 months

6-18 months

WHY RAYVEN · NOT JUST ANY CONNECTOR

The integration is the easy bit.
The platform + team behind it is the difference.

99.9% platform uptime

Platform + team. One commercial.

Not five vendors stitched together. Rayven is the platform AND the Australia-based expert team that scopes, builds + supports it. One commercial. No licence stacking, no finger-pointing.

MACH BACNET + RC-STUDIO

Built for Reliable Controls' MACH model.

Rayven reads Reliable Controls over native BACnet from MACH-series controllers. Real-time point, trend and alarm sync feeds energy, work orders and AI via API, with supervised writeback scoped to comfort - never fire or life-safety.

5/5 · 140+ REVIEWS

We stay after go-live.

No handoff. No disappearing. Rayven is a long-term partner when your Reliable evolves, your stack changes, or you push further. 24/7 support. Same team, same platform, same commercial.

DEPLOY HOW YOU WANT

Hosted your way, where you need.

Deploy as cloud, private cloud + on-premise - in Australia, the US, the UK, or anywhere else your Reliable data needs to live. Your residency, your rules, your local compliance environment.

FAQS

The questions Reliable admins, RevOps + IT ask first.

If you're evaluating Rayven for Reliable integration, these are the things worth knowing before booking a call.

The 30-minute call covers

Your Reliable + connected stack today
What's reachable + which systems to bring in first
Live walkthrough of Rayven against your scenario
Time, scope + delivery estimate
Honest read on whether Rayven's the right fit

What is Reliable Controls integration?

Reliable Controls integration is the practice of connecting its BMS to the rest of your estate stack - energy, work orders, ERP and AI - so points, trends and alarms are visible everywhere they matter. Rayven delivers it as part of an Industrial AI Data Fabric.

How does Rayven connect Reliable Controls to other systems?

Rayven connects over Reliable Controls native BACnet from MACH-series controllers for real-time bidirectional sync. Points, trends, schedules and alarms all flow as first-class integration events. See the Rayven Platform for how the layers fit together.

What systems can Rayven connect Reliable Controls to?

Rayven connects Reliable Controls to 1,228+ systems including energy platforms, CMMS, ERP, and sibling BMS brands like enteliWEB and Alerton BMS. Custom controllers are part of done-for-you delivery.

Does Rayven control or replace Reliable Controls?

No. Reliable Controls keeps running the building. Rayven reads its data and, where you scope it, writes energy and comfort setpoints back under supervision. Rayven never writes to fire or life-safety systems and does not replace your controls - it adds a real-time data and AI layer. See how the platform works.

What are the most common Reliable Controls integration use cases?

Top use cases are alarm-to-work-order into CMMS, MACH data to the energy model, supervised setpoint writeback and estate-wide AI. See the automations above for specifics.

What are the technical specifics of Reliable Controls integration with Rayven?

Rayven connects to Reliable Controls over native BACnet from MACH-series controllers for real-time bidirectional sync. Points, trend logs, schedules and alarms, along with RC-WebView trend configuration, are mapped field by field into energy, CMMS, ERP and AI targets. Authentication uses BACnet device credentials and RC-WebView server access at the edge. MACH controller generations differ and object naming varies by integrator, so Rayven maps to a stable estate point model. Rayven reads continuously and, where you scope it, writes energy and comfort setpoints back under supervision; it never writes to fire or life-safety systems and Reliable Controls stays in command of the building. High-volume trend history is batched and back-pressured so controllers are never overloaded. Multi-site estates reconcile to one point model via edge collectors, running on-prem or sovereign-hosted. Validated against Reliable Controls MACH deployments alongside other BMS brands.

Sectors

Job Roles

Overview

Set Engagements

Overview

We Partner With

Library

Our Company

Reliable integration that reaches the systems other tools can't.

Reliable is brilliant at what it does. Useless at everything else your data + AI needs to touch.

SaaS-to-SaaS. Useful, until it isn't.

Energy, metering, ERP, work orders + AI. One platform.

Reliable + Rayven: AI, automation + tools that reach every system you run.

Alarms become work orders

MACH data to the energy model

Supervised setpoint writeback

MACH data, AI-ready

Integration is the start with Rayven.
Here's what comes with it.

AI-ready data layer (AI Data Fabric)

Live AI access (Rayven MCP)

Automation + AI agents

Custom apps + portals

Rayven is a five-layer platform ALL your integrations + much more
can run on.

Pick the right tool for your stack.

The integration is the easy bit.
The platform + team behind it is the difference.

Platform + team. One commercial.

Built for Reliable Controls' MACH model.

We stay after go-live.

Hosted your way, where you need.

The questions Reliable admins, RevOps + IT ask first.

The 30-minute call covers

What is Reliable Controls integration?

How does Rayven connect Reliable Controls to other systems?

What systems can Rayven connect Reliable Controls to?

Does Rayven control or replace Reliable Controls?

What are the most common Reliable Controls integration use cases?

What are the technical specifics of Reliable Controls integration with Rayven?

Reliable + AI integration.
In weeks, not months.

Sectors

Job Roles

Overview

Set Engagements

Overview

We Partner With

Library

Our Company

Reliable integration that reaches the systems other tools can't.

Reliable is brilliant at what it does. Useless at everything else your data + AI needs to touch.

SaaS-to-SaaS. Useful, until it isn't.

Energy, metering, ERP, work orders + AI. One platform.

Reliable + Rayven: AI, automation + tools that reach every system you run.

Alarms become work orders

MACH data to the energy model

Supervised setpoint writeback

MACH data, AI-ready

Integration is the start with Rayven.Here's what comes with it.

AI-ready data layer (AI Data Fabric)

Live AI access (Rayven MCP)

Automation + AI agents

Custom apps + portals

Rayven is a five-layer platform ALL your integrations + much morecan run on.

Pick the right tool for your stack.

The integration is the easy bit.The platform + team behind it is the difference.

Platform + team. One commercial.

Built for Reliable Controls' MACH model.

We stay after go-live.

Hosted your way, where you need.

The questions Reliable admins, RevOps + IT ask first.

The 30-minute call covers

What is Reliable Controls integration?

How does Rayven connect Reliable Controls to other systems?

What systems can Rayven connect Reliable Controls to?

Does Rayven control or replace Reliable Controls?

What are the most common Reliable Controls integration use cases?

What are the technical specifics of Reliable Controls integration with Rayven?

Reliable + AI integration.In weeks, not months.

Integration is the start with Rayven.
Here's what comes with it.

Rayven is a five-layer platform ALL your integrations + much more
can run on.

The integration is the easy bit.
The platform + team behind it is the difference.

Reliable + AI integration.
In weeks, not months.