PINNACLE INTEGRATION · BUILT FOR EVERYTHING ELSE

Pinnacle integration that reaches systems other tools can't.

Q: What systems can Rayven connect Pinnacle to?

Rayven connects Pinnacle to 1,228+ systems including [ERP](/solutions/data-integration-platform/erp-integrations) (SAP, Pronto Xi, SYSPRO, Infor), SCADA + historians (PI, Ignition, Wonderware), third-party IoT, contractor + OEM portals + custom mobile + dashboard apps.

Q: What are the technical specifics of Pinnacle integration with Rayven?

Rayven uses Pinnacle's REST API + Webhooks via OAuth 2.0 + scoped API tokens for real-time bidirectional sync across cloud + on-prem Pinnacle deployments. Per-tenant rate limits managed natively via batching, queuing + back-pressure so shift-handover work-order bursts across mining + manufacturing sites never throttle out. Work orders, assets, multi-site asset hierarchies, parts inventory + PM schedules are preserved through the integration with field-level mapping into [ERP](/solutions/data-integration-platform/erp-integrations), [SCM](/solutions/data-integration-platform/scm-integration), SCADA, IoT + predictive AI targets. Multi-site asset hierarchies reconcile via Rayven's asset-master layer so cost-per-asset + reliability KPIs roll up correctly across every site. SCADA + historian context (PI, Ignition, Wonderware) integrates as first-class signal so OT events drive Pinnacle work orders. Webhook event stream drives sub-minute propagation; bulk loads use cursor-based pagination. Validated against Pinnacle Cloud + on-prem deployments. Configurable to your local tax + compliance environment.

Unify Pinnacle with every system + workflow your operations runs on. Turn work orders, asset state + sensor data into real-time operational intelligence and AI-ready insight.

Get my Pinnacle integration plan → Talk to us

★★★★★5/5 · 140+ reviews Australian-built 99.9% platform uptime

Live demo · Claude querying Pinnacle + ops via Rayven MCP

What's the status of the SCADA + IoT sensors → Pinnacle flow today?

All flowing. Sensor-driven work orders, multi-site is live. No blockers flagged.

SCADA + IoT sensorsPinnacle

Trusted by 240+ teams across Australia + globally

THE REALITY

Pinnacle is brilliant at what it does. Useless at everything else your data + AI needs to touch.

Pinnacle runs maintenance across multi-site mining + manufacturing operations, but the asset and work-order data lags behind reality. ERP sees parts consumption a week late. AI models train on stale exports. Contractors get emailed PDF work orders + Plant managers reconcile MTBF in spreadsheets.

The integration tool you've already tried probably can't fix it.

What Zapier + iPaaS reach

SaaS-to-SaaS. Useful, until it isn't.

Connectors for Pinnacle, Slack + a thousand other SaaS apps. Cheap + fast for the easy half of integration. Where they hit a wall:

ERP + procurement that should see work-order cost and parts consumption live
SCADA, historians + IoT platforms feeding live condition data into Pinnacle
Predictive AI + criticality models needing live multi-site work-order data
Contractor + OEM portals reading live work-order and asset state
Exec asset-performance dashboards rolling up across mining + manufacturing sites

What Rayven reaches

Work orders, assets, sensors + AI. One platform.

The integration platform built for what other tools can't (or won't) reach - plus an AI data fabric, MCP server + app builder layered on top.

Pinnacle + every ERP, SCM and OT system
SCADA, IoT, ERP, condition monitoring, work-order systems + custom-built connectors.
Files, legacy SQL, FTP + custom-built connectors
Real-time bidirectional sync, tier-aware + rate-limit-safe
AI Data Fabric, MCP, automation + custom apps included

WHAT YOU CAN BUILD

Pinnacle + Rayven: AI, automation and tools that reach every system you run.

6 examples of what Rayven customers run on Pinnacle + integrated systems. Built in weeks, not months.

SCADA + IoT sensors → Pinnacle

Sensor-driven work orders, multi-site

Vibration, temperature + flow excursions from SCADA and IoT auto-create Pinnacle work orders on the correct site and asset. Reliability engineers stop hand-routing alerts across mining + manufacturing sites.

Top 5 accounts trending toward churn?

5 flagged. Usage drop, support backlog and late renewal. Owners notified.

PinnacleSCADA + IoT sensorsProduct DB

Pinnacle → ERP + procurement

Multi-site parts + cost rollup

Work-order completion, parts consumption + downtime events flow from every site into your ERP and procurement systems. Maintenance cost-per-asset + reorder triggers stay current across the whole estate.

Which won deals are stuck pre-invoice?

3 stuck. 2 drafts in accounting, 1 awaiting PO. Auto-finalise?

PinnacleERP + procurementXero

Pinnacle → Predictive AI agents

Multi-site AI on live asset data

Work orders, asset hierarchies + parts movements stream into Rayven's AI data fabric. AI agents predict failure, score criticality + prioritise backlog across mining and manufacturing sites.

Status check - is everything in sync?

All current. Last sync 38 seconds ago, no backlog.

PinnaclePredictive AI agents

Pinnacle → Contractor + OEM portals

Contractor work-order handoff

Work orders, asset access, safety prerequisites + completion sign-off flow into branded contractor and OEM portals. Pinnacle stays the system of record; contractors work without Pinnacle licences.

Show me everything for Acme Corp.

14 views unified. $310k ARR, 2 open tickets, 1 device flagged, NPS 68.

PinnacleContractor5 systems

Pinnacle → Mobile + plant-floor apps

Technicians see live work-order state

Work orders, asset history + parts availability surface in custom mobile and plant-floor apps. Mining + manufacturing technicians stop scrolling site-by-site exports to find the right unit.

Snapshot of activity in the last 24 hrs?

47 events processed. 0 errors, 2 retries, all current.

PinnacleMobile

Pinnacle → Exec asset dashboards

Multi-site reliability KPIs

MTBF, MTTR, OEE, backlog age + cost-per-asset stream into Rayven exec dashboards rolled up across every mining and manufacturing site. Ops directors compare site performance live.

Status check - is everything in sync?

All current. Last sync 38 seconds ago, no backlog.

PinnacleExec asset dashboards

BEYOND INTEGRATION

Integration is the start. Here's what comes with it.

Rayven isn't just a Pinnacle connector. It's the operational software platform underneath - so once Pinnacle is connected, four more capabilities come online by default.

AI-ready data layer (AI Data Fabric)

Pinnacle data joined with ERP, IoT + legacy - contextualised, unified and structured so AI models, agents and tools can use it without ETL prep work.
Learn more →

Live AI access (Rayven MCP)

Claude, ChatGPT + Gemini get live, governed access to Pinnacle and every other connected system. Your AI stops guessing - cites real Pinnacle records + numbers.
Learn more →

Automation + AI agents

Workflows + AI agents act on Pinnacle data without human intervention - escalate at-risk accounts, trigger operational work, auto-update forecasts, draft customer comms.
Learn more →

Custom apps + portals

Unified customer portals, ops dashboards, mobile field apps, partner portals - built on top of integrated Pinnacle data. No separate BI tool, no separate dev stack.
Learn more →

All on top of your existing stack. No rip + replace. Pinnacle stays Pinnacle. Rayven works on what you've already built. Specifically tuned for Pinnacle multi-site mining + manufacturing asset reconciliation.

The Rayven

AI Data Fabric

MULTIMODAL DATA IN

THE RAYVEN PLATFORM

AI CAPABILITIES OUT

SCADA + OT

Databases

Streaming Feeds

IoT + Sensors

Documents + PDFs

Video + Images

Audio + Voice

Manual + Forms

APIs + Webhooks

AI Agents

Predictive AI + ML

Conversational AI

Real-time Training

AI-led Execution

Multimodal AI

Anomaly Detection

Forecasting

Vision + Edge

Gen AI Summaries

PINNACLE INTEGRATION · WHICH PATH

Pick the right tool for your stack.

Pinnacle integration looks different at every scale. Honest comparison of the four common paths - Rayven only wins on some of them.

Capability

Rayven

Zapier · Workato

MuleSoft · Boomi

Build it yourself

Pinnacle to other SaaS

Yes

Best in class

Yes

DIY effort

Pinnacle to OT / SCADA / IoT

Yes

Custom build

Months of work

Pinnacle to legacy DB / files / FTP

Yes

Partial

Yes

DIY effort

Real-time, tier-aware + rate-limit-safe

Yes

Throttled / paid

Yes

Hard to get right

Pinnacle multi-site mining + manufacturing OT integration

Built in

No multi-site rollup

Custom build

Hard to get right

AI-ready data layer + MCP for AI

Built in

Custom apps + portals on connected data

Built in

Not included

Separate product

Build it

Australian-built · sovereign deploy

Available

US-hosted

Configurable

You decide

Cost vs enterprise iPaaS

Significantly lower

Cheap at low volume

Premium pricing

Internal cost

Time to live

2-12 weeks

Days · per Zap

3-9 months

6-18 months

WHY RAYVEN · NOT JUST ANY CONNECTOR

The integration is the easy bit. The platform + team behind it is the difference.

240+ DEPLOYMENTS

Platform + team. One commercial.

Not five vendors stitched together. Rayven is the platform AND the Australia-based expert team that scopes, builds + supports it. One commercial. No licence stacking, no finger-pointing.

MULTI-SITE MINING NATIVE

Built for Pinnacle's asset-heavy multi-site reach.

Rayven handles Pinnacle's REST API, webhook event stream + multi-site asset hierarchies natively. OAuth 2.0 with cloud + on-prem deployment reconciliation drives real-time sync of work orders, parts and multi-site rollup into ERP, SCADA, predictive AI and portal targets - no site silos, no schema drift across mining and manufacturing estates.

5/5 · 140+ REVIEWS

We stay after go-live.

No handoff. No disappearing. Rayven is a long-term partner when your Pinnacle evolves, your stack changes, or you push further. 24/7 support. Same team, same platform, same commercial.

DEPLOY HOW YOU WANT

Hosted your way, where you need.

Deploy as cloud, private cloud + on-premise - in Australia, the US, the UK,
or anywhere your data needs to live. Your residency, your rules, your local compliance environment.

FAQS

The questions Pinnacle admins, RevOps + IT ask first.

If you're evaluating Rayven for Pinnacle integration, these are the things worth knowing before booking a call.

The 30-minute call covers

Your Pinnacle + connected stack today
What's reachable + which systems to bring in first
Live walkthrough of Rayven against your scenario
Time, scope + delivery estimate
Honest read on whether Rayven's the right fit

What is Pinnacle integration?

Pinnacle integration is the practice of bridging Pinnacle (Pinnacle Software) to the rest of your operations stack - ERP, SCADA, IoT + AI - so multi-site work-order and asset data is visible everywhere it matters. Rayven delivers Pinnacle integration as part of an AI data fabric, not a single-purpose connector.

How does Rayven connect Pinnacle to other systems?

Rayven uses Pinnacle's REST API + Webhooks via OAuth 2.0 for real-time bidirectional sync. Work orders, assets, parts + multi-site hierarchies flow as first-class integration events. See the Rayven Platform for how integration + data layers fit together with SCM.

What systems can Rayven connect Pinnacle to?

Rayven connects Pinnacle to 1,228+ systems including ERP (SAP, Pronto Xi, SYSPRO, Infor), SCADA + historians (PI, Ignition, Wonderware), third-party IoT, contractor, OEM portals, custom mobile and dashboard apps.

How long does Pinnacle integration take with Rayven?

Most Pinnacle integrations go live in 2-12 weeks. A single Pinnacle-to-ERP or Pinnacle-to-OT flow runs in 2-3 weeks; a multi-site mining + manufacturing predictive AI fabric with contractor portals and exec dashboards typically runs 6-10 weeks. Choose DIY, done-for-you or hybrid delivery.

Does Pinnacle have a native API? Why does Rayven add value on top?

Yes - Pinnacle ships a REST API + Webhooks. Rayven adds value because production sync needs more than a connector: multi-site asset reconciliation across mining + manufacturing operations, OT bridging, rate-limit handling, the AI and portal layers on top. Read more in how Rayven works.

What are the most common Pinnacle integration use cases?

Top use cases are sensor-driven work orders on the correct site, multi-site parts rollup to ERP, predictive AI across mining + manufacturing sites, contractor portals and multi-site reliability exec dashboards. See the automations above for specifics.

What are the technical specifics of Pinnacle integration with Rayven?

Rayven uses Pinnacle's REST API + Webhooks via OAuth 2.0 and scoped API tokens for real-time bidirectional sync across cloud and on-prem Pinnacle deployments. Per-tenant rate limits managed natively via batching, queuing + back-pressure so shift-handover work-order bursts across mining and manufacturing sites never throttle out. Work orders, assets, multi-site asset hierarchies, parts inventory + PM schedules are preserved through the integration with field-level mapping into ERP, SCM, SCADA, IoT and predictive AI targets. Multi-site asset hierarchies reconcile via Rayven's asset-master layer so cost-per-asset + reliability KPIs roll up correctly across every site. SCADA + historian context (PI, Ignition, Wonderware) integrates as first-class signal so OT events drive Pinnacle work orders. Webhook event stream drives sub-minute propagation; bulk loads use cursor-based pagination. Validated against Pinnacle Cloud + on-prem deployments. Configurable to your local tax + compliance environment.

Sectors

Job Roles

Overview

Set Engagements

Overview

We Partner With

Library

Our Company

Pinnacle integration that reaches systems other tools can't.

Pinnacle is brilliant at what it does. Useless at everything else your data + AI needs to touch.

SaaS-to-SaaS. Useful, until it isn't.

Work orders, assets, sensors + AI. One platform.

Pinnacle + Rayven: AI, automation and tools that reach every system you run.

Sensor-driven work orders, multi-site

Multi-site parts + cost rollup

Multi-site AI on live asset data

Contractor work-order handoff

Technicians see live work-order state

Multi-site reliability KPIs

Integration is the start. Here's what comes with it.

AI-ready data layer (AI Data Fabric)

Live AI access (Rayven MCP)

Automation + AI agents

Custom apps + portals

The five-layer operational platform your Pinnacle integration runs on.

Pick the right tool for your stack.

The integration is the easy bit. The platform + team behind it is the difference.

Platform + team. One commercial.

Built for Pinnacle's asset-heavy multi-site reach.

We stay after go-live.

Hosted your way, where you need.

The questions Pinnacle admins, RevOps + IT ask first.

The 30-minute call covers

What is Pinnacle integration?

How does Rayven connect Pinnacle to other systems?

What systems can Rayven connect Pinnacle to?

How long does Pinnacle integration take with Rayven?

Does Pinnacle have a native API? Why does Rayven add value on top?

What are the most common Pinnacle integration use cases?

What are the technical specifics of Pinnacle integration with Rayven?

Pinnacle + AI integration.In weeks, not months.

Pinnacle + AI integration.
In weeks, not months.